Cloudapps.usc.edu (VDI)

Cloudapps.usc.edu, also referred to as a virtual desktop interface (VDI), is a service provided by ITS that allows current USC faculty, staff, and students to access USC-licensed software packages from any computer or mobile device.

Accessing Cloudapps.usc.edu

There are two ways of accessing cloudapps.usc.edu from your device: through a small piece of software that you install on your computer or through your web browser. The VMWare Horizon client gives you full access to the files, microphone, and other features on your device while the web-based access gives you only basic functionality and limited file storage options. ITS strongly suggests that you download the VMWare Horizon client in order to get the full functionality of cloudapps.usc.edu.

Note on Saving Content Created on Cloudapps.usc.edu

When you log out of cloudapps.usc.edu, all files that have not been saved to a storage device or cloud storage service will be deleted. In addition, if your cloudapps.usc.edu session is left inactive or if the connection to cloudapps.usc.edu is lost without logging off, your session and all associated data will be automatically deleted after two hours.

Be sure to regularly save files to your device’s hard drive, removable storage device, or a preferred cloud storage service to avoid.

Accessing Cloudapps.usc.edu through the VMWare Horizon Client

NOTE: The following instructions were created on a computer running Windows 10. These instructions will work for most Windows, Mac, iOS, and Android operating systems though there may be slight variations in the actual screens you see while installing the software.

Installing the VMWare Horizon Client

To access cloudapps.usc.edu through the VMWare Horizon client for the first time:

  1. Go to cloudapps.usc.edu.
  2. Click the Install VMware Horizon Client button.
  3. You will be taken to my.vmware.com to download the client.
  4. From the Product Downloads menu, find your device’s operating system and click Go to Downloads.
  5. Click the blue Download button to start the download.
  6. Once the file has downloaded to your device, open the file to begin the installation.
  7. Read the license agreement that appears and click I Agree & Install to continue with the installation.
  8. When the installation has completed, click Finish to exit the setup wizard. You may need to restart your computer before launching the client.

Running the VMWare Horizon Client

To access cloudapps.usc.edu through the VMWare Horizon client:

  1. Double-click the VMware Horizon Client icon on your desktop (Windows) or in the Applications folder (Mac) to launch the program.

  2. NOTE: If you see a dialog box that says Start remote USB and Printing services, click Continue. On the next screen, enter your computer’s password and click OK.

  3. On the VMware Horizon Client screen, double-click the Add Server
  4. On the next screen, enter cloudapps.usc.edu in the Enter the name of the Connection Server field and click Connect.
  5. Read the disclaimer that appears and then click Accept.
  6. On the next screen, make sure that ADS is chosen from the Domain drop-down menu in the middle of the screen and then enter your USC NetID username and password.
  7. Click Login.
  8. You will be prompted to select a file saving option. Select Allow if you want to save files from cloudapps.usc.edu onto your hard drive or removable storage device.  Select Deny if you want to save files online.
  9. It may take a few minutes for the Window 8 screen to load. Once you are at the Start menu, you can search for your desired software application or click All Programs to see a list of all available.

Accessing Cloudapps.usc.edu through a Web Browser

  1. Go to cloudapps.usc.edu.
  2. Click VMware Horizon HTML Access.
  3. On the next screen, read the disclaimer text and click Accept.
  4. On the next screen, make sure that ADS is chosen from the drop-down menu in the middle of the screen and then enter your USC NetID username and password.
  5. Click Login.
  6. Double-click the Windows 8 Lab icon that appears to launch the software. You are now at the Windows 8 Lab image desktop. Click the Start button to search for desired software.