About ITS

ITS Mission

Our mission is to:

  • Put the customer first
  • Foster innovation to provide inclusive, seamless digital experiences
  • Be bold in our aspirations and actions
  • Operate with excellence as a trusted technology partner

ITS Vision

Our vision is to accelerate the university’s mission through innovation and technology.

ITS Goals

Our goals are:

  • Elevate Technology: Empower students, faculty and staff with solutions that advance teaching, learning, research and operations of the university.
  • Enhance Customer Experience: Deliver exceptional experiences that delight our customers by exceeding service expectations.
  • Innovate: Improve how we work and deliver our services by cultivating an environment that encourages creative ideas and intelligent risk-taking.
  • Invest in Our People: Provide employee development opportunities that foster personal growth and enable a positive, values-based work environment.

ITS Values

  • Clarity of Vision: Have one vision communicated, understood and shared.
  • Exceptional Customer Service: We are your reliable, responsive and trusted partner.
  • Accountability: Take ownership and act to build trust within the community.
  • Teamwork: Be one ITS and support one another, share our goals and feel valued for our contributions.
  • Employee Fulfillment: Nurture and empower the whole person.