Our mission is to:
- Put the customer first
- Foster innovation to provide inclusive, seamless digital experiences
- Be bold in our aspirations and actions
- Operate with excellence as a trusted technology partner
Our vision is to accelerate the university’s mission through innovation and technology.
Our goals are:
- Elevate Technology: Empower students, faculty and staff with solutions that advance teaching, learning, research and operations of the university.
- Enhance Customer Experience: Deliver exceptional experiences that delight our customers by exceeding service expectations.
- Innovate: Improve how we work and deliver our services by cultivating an environment that encourages creative ideas and intelligent risk-taking.
- Invest in Our People: Provide employee development opportunities that foster personal growth and enable a positive, values-based work environment.
- Clarity of Vision: Have one vision communicated, understood and shared.
- Exceptional Customer Service: We are your reliable, responsive and trusted partner.
- Accountability: Take ownership and act to build trust within the community.
- Teamwork: Be one ITS and support one another, share our goals and feel valued for our contributions.
- Employee Fulfillment: Nurture and empower the whole person.