The ITS Customer Support Center supports the USC community with equipment, software, connectivity, and applications.

For support from an administrative or academic unit or department, check out the list of local IT contacts. Media inquiries should contact

Phone Support


Hours: 24 hours per day, 7 days per week

Email Support

Hours: Monday – Friday, 8:00 a.m. – 6:00 p.m.
Email support is not available on university holidays. To view the academic calendar, see

Report Security Issues or Suspicious Activity

To Report an Information Security Incident

Email or call the ITS 24×7 support hotline 213-740-5555.

To Report Suspicious Emails


Students working on computers at the USC Computing Center

USC Computing Centers

See location and hours here ›

ITS Customer Feedback

If you would like to provide feedback to the ITS Service Desk, please fill out the ITS Customer Feedback Form.

ITS Support 

  • The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year. 
  • Call (213) 740-5555 and choose option 2 to receive assistance. 
  • Report an Issue on the ITS Service Portal.
  • Search for information on the ITS Service Portal.
  • Email for support from Monday to Friday, 8 am to 6 pm.