Need help? Search our self-help articles

See our ServiceNow Knowledge Base for quick answers to your questions

Phone Support


Hours: 24 hours per day, 7 days per week

Email Support

Hours: Monday – Friday, 8:00 a.m. – 6:00 p.m.
Email support is not available on university holidays. To view the academic calendar, see

Contact Your Local IT Support

In cases where the school or department maintains its own help desk, please contact the help desk first.

Find your local IT support ›