Learning Environment Support & Help
WPH B29: 213-821-6601
Monday-Friday (8:00 a.m.- 4:00 p.m.)
Available in WPH Computing Center. Mac and Windows computers available.
To start an extended laptop rental please email Student Basic Needs at: https://studentbasicneeds.usc.edu/resources/technology-assistance/
Effective March 25th, all laptop loaning requests should be sent to firstname.lastname@example.org or through responding to the email titled: ‘On-campus computing labs to close for the remainder of the spring semester (March 25)’.
Reserve a Production Room
Production rooms are equipped with full classroom systems including auto-tracking cameras, ceiling microphones, confidence monitors, chalkboards or whiteboards, projectors, blu-ray players, document cameras, occupancy sensors for automation, and touchless voice control. All spaces are sanitized between each use. Bring your own laptop to link your Zoom account and share content.
To reserve a production room in CPA, please email email@example.com
Training on Remote and Hybrid Teaching
The Digital Campus is a “one stop shop” connecting you with the tools and systems you need for instruction, learning, engagement, collaboration, and support, whether you are learning on campus or from a distance.
- Zoom Rooms: Learn how to use on campus Zoom rooms to help enhance online instruction.
- Studios: Tips and tricks to help you stay healthy and safe while on campus
Remote Teaching Resources: For faculty, the links below offer some resources to help make the transition to online classes as seamless as possible.
- Course Continuity Training: keepteaching.usc.edu
- Blackboard Help: keepteaching.usc.edu/tools/blackboard
For Zoom Training, please visit itservices.usc.edu/zoom/training.
For immediate help with Zoom or classroom support, please use the link below for live virtual assistance.
VPN: Have questions about your VPN? Click the link below for some great resources to help you:
Virtual Desktop: ITS offers a virtual desktop interface (VDI) to current USC faculty, staff and students to access USC licensed software packages. If you need to access software using any computer or mobile device, click the link below.
Available in WPH Computing Center.
USC Information Technology Services (ITS) and its Learning Environments group support the audiovisual technology in 192 general-assignment classrooms, 23 auditoria, and 3 ITS-managed computing centers, including 4 instructional computer classrooms within those computing centers.
The Room Finder can assist you in finding a general-use space with the capacity and technology you need for your course. It can also show you what type of equipment is available in any general-use space where you are scheduled to teach.
The list of compatible devices will let you know if your device will work with our AV equipment, and whether you might need an adapter to connect.
Learning Environments supports faculty members needing assistance in the use of audiovisual equipment in their classrooms. Contact ITS Learning Environments Support.