The Office of the Chief Information Security Officer (OCISO) is responsible for USC-wide Information Security efforts. OCISO services are designed to assist the USC community by monitoring, analyzing, forecasting, communicating, and mitigating risks within the environment. 

To learn more about the Office of the Chief Cybersecurity Officer (OCISO), visit trojansecure.usc.edu or check out the website highlights below. 

Security Resources

• Catch of the Week: Recent scams and information security news
• Information Security Resources
• Information Security Trainings
• Information Security Events
• Information Security Policies and Standards
• Duo
• VPN

Security Tools

The Office of the Chief Information Security Officer at ITS provides a range of free information security tools for the USC community, including faculty, staff, and students, which include:

• 1Password Password Manager: 1Password Business and 1Password Personal password manager are available to the USC community. To learn more, visit 1Password.
• Sentinel One Endpoint:  The security software is designed to detect, remove, and prevent the spread of malware and other security risks. To learn more, visit SentinelOne.
• Duo Multi-factor Authentication (MFA) improves the security of your USC electronic accounts by requiring an additional level of authentication beyond username and password, which need to be used every time that you sign into the services accessed through the USC NetID sign-in. To learn more, visit itservices.usc.edu/duo.
• AnyConnect Virtual Private Networking (VPN) provides secure remote access to internal USC systems handling confidential or sensitive data, such as Student Information Systems (SIS) and file servers for specific schools and departments. To learn more, visit itservices.usc.edu/vpn.

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Helpful Links

• The Office of the Chief Information Security Officer at ITS provides a range of information security services for the USC community. To learn more about these services, visit Trojansecure.usc.edu.
• Download ITS-supported software on the USC Software Website.
• Find additional information on ITS-supported services on the Keep Teaching website. 

OCISO Support

• To report information security incidents, contact security@usc.edu.
• To report suspicious emails, contact phishing@usc.edu.
• To request vulnerability assessment and penetration testing, contact secops-va@usc.edu.
• To request information security training or other information security-related questions, contact trojansecure@usc.edu.

ITS Support 

• The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year. 
• Call (213) 740-5555 and choose option 2 to receive assistance. 
• Report an Issue on the ITS Service Portal.
• Search for information on the ITS Service Portal.