On Friday, July 28, ITS performed maintenance on the USC Secure Wireless and eduroam wireless networks. As a result of this maintenance, you may see a screen asking you to accept a new security certificate.
As of on June 29, 2017, Duo two-factor authentication is required for all Workday logins, including those by student workers and teaching assistants.
On Saturday, July 8, the California Public Utilities Commission (CPUC) changed the way phone numbers in the 213 and 323 area codes work.
On May 3, a large phishing campaign launched targeting Google Docs users. Users reported receiving a phish email disguised to look like a request to view a Google Docs file.
ITS has launched a new mobile app, USC Gateway for Mobile, that provides quick links to USC resources such as campus maps, the USC directory, the MyUSC portal, the schedule of classes, the tram schedule, and USC news and events. The app is available as a free download through the Apple and Google Play app stores.
On Wednesday, March 22, ITS implemented a new login screen for the Office 365 Outlook Web app screen, located at www.usc.edu/office365. At this time, some users are encountering an issue logging into Office 365 through this new page. Click the headline for information on how to correct this issue.
The 16-month email retention portion of the USC employee email policy has now gone into effect for all USC employees, emeriti, and affiliates. Due to the large number of accounts in USC’s email tenant, it may take several days for the retention rules to be applied to all accounts.
All USC faculty will need to enroll in Duo two-factor authentication (Duo) by Wednesday, February 15, 2017, to continue to access any online system that requires USC NetID credentials, including Blackboard, Workday, the Grading and Roster System, and more.
NOTE: Emeriti and affiliates are not required to enroll in Duo at this time.
For more information about Duo, or to enroll in the service, please visit the Duo Two-Factor Authentication page.
USC students may now purchase the premium version of the SPSS statistical analysis software through the university for the reduced price of $79 for a one-year subscription.
Some USC employees have reported receiving suspicious phone calls claiming to be from an IT support department. These callers ask for various pieces of technical information, such as printer models and IP addresses, in order to fix alleged hardware problems. Please do not supply any such information to unsolicited callers.