When you run into challenges using Zoom, email, Blackboard, Slack or any other service that ITS provides (and we all have!), the ITS Service Desk is here to help! They can be reached by phone at 213-740-5555 24 hours a day, 7 days a week or by email at consult@usc.edu.

The whole world seems to run on Zoom videoconferencing these days. If you are looking to up your Zoom game, see our helpful Zoom tips on keepteaching.usc.edu and the top 20 Zoom resources on the Zoom support website.

Did you know that all USC students, faculty and staff have access to Qualtrics, an online software tool for creating and implementing surveys? Check out the Qualtrics page today and start getting the data you need for your assignments, projects and presentations!

In case you didn’t know, all USC students, faculty and staff have access to Google Drive through your USC NetID accounts. Use this secure storage to create, keep and share classwork and projects with your fellow Trojans! For more information, see the Google Drive page on the ITS website.

Now is the perfect time to learn how to take advantage of all of Slack’s most powerful and engaging features. If you want to up your Slack game in your classes and communities at USC, check out our quick reference guide on keepteaching.usc.edu/tools/slack.

The next time you find yourself on campus (which hopefully will be soon!), you may find that your wireless device is unable to connect to USC Wireless. If you run into this issue, don’t worry…there’s a quick fix! Visit the ITS website for instructions on resetting your wireless settings. If you still encounter issues, contact […]