The Office of the Chief Information Security Officer (OCISO) is responsible for USC-wide Information Security services to keep the USC community safe from cyber attacks. Phishing is a common type of scam used to elicit confidential information. Most often, phishing comes in an email appearing to be sent from a trustworthy company or person and […]
News and Announcements
Important Tech Tips for Returning to Campus!
When you return to campus this fall, you may need to change or refresh the devices and applications you use to learn, teach, research and work.
ITS Service Desk: Help is on the Way!
When you run into challenges using Zoom, email, Blackboard, Slack or any other service that ITS provides (and we all have!), the ITS Service Desk is here to help! They can be reached by phone at 213-740-5555 24 hours a day, 7 days a week or by email at firstname.lastname@example.org.
Add More Zip to Your Zoom!
The whole world seems to run on Zoom videoconferencing these days. If you are looking to up your Zoom game, see our helpful Zoom tips on keepteaching.usc.edu and the top 20 Zoom resources on the Zoom support website.
Do You Want to Build a Survey?
Did you know that all USC students, faculty and staff have access to Qualtrics, an online software tool for creating and implementing surveys? Check out the Qualtrics page today and start getting the data you need for your assignments, projects and presentations!
Be a Better Slacker! Get Slack Tips and Tricks!
Now is the perfect time to learn how to take advantage of all of Slack’s most powerful and engaging features. If you want to up your Slack game in your classes and communities at USC, check out our quick reference guide on keepteaching.usc.edu/tools/slack.
Back on Campus? Refresh Your WiFi Settings!
The next time you find yourself on campus (which hopefully will be soon!), you may find that your wireless device is unable to connect to USC Wireless. If you run into this issue, don’t worry…there’s a quick fix! Visit the ITS website for instructions on resetting your wireless settings. If you still encounter issues, contact […]
New Zoom Updates Are Available
Keep Teaching and Learning during a Crisis: keepteaching.usc.edu
COVID-19 Update: Accessing USC Resources from Asia Pacific Region
Important information regarding accessing USC resources including Blackboard and Zoom while in the Asia Pacific region is available at keepteaching.usc.edu.