Zoom is getting even smarter with new AI-powered features: Plus, we’re rolling out incredible productivity enhancements for faculty and staff: With these features, you can: We recommend that users, particularly meeting hosts, exercise caution, judgment, and responsibility when using Zoom AI Companion. Always review, edit, and verify the generated outputs before using them for any purpose. Read…Continue Reading New Zoom Features
Category: News
ITS’ Nikki Mohan Earns MBA
Credits USC’s Tuition Assistance Benefit Program for Success May 10 marked a significant milestone for Senior IAM Planning and Engagement Analyst Nikki Mohan as she celebrated her commencement and earned her MBA from the USC Marshall School of Business. Alongside her MBA, Nikki completed Graduate Certificates in Strategy and Management Consulting and Optimization and Supply…Continue Reading ITS’ Nikki Mohan Earns MBA
ITS Employees Connect IRL at the USC Women’s Conference
On March 1, 2024, hundreds of alumni, supporters, parents, and employees took part in the 16th annual USC Women’s Conference on the University Park Campus. ITS sponsored twenty-five women from ITS to attend the event, which was organized by the USC Alumni Association. The theme was “Embracing Your Power,” and kicked off by President Carol…Continue Reading ITS Employees Connect IRL at the USC Women’s Conference
ITS Learning Environments’ Digital Creative Lab Welcomes Wave of Students
USC’s state-of-the-art Digital Creative Lab (DCL), run by Information Technology Services (ITS) Learning Environments staff, welcomed a wave of students on the first day of classes. The DCL is Located on the lower level of the Leavey Library, and houses a range of cutting-edge facilities, including an e-sport lab, production studio and podcast studios, plotters,…Continue Reading ITS Learning Environments’ Digital Creative Lab Welcomes Wave of Students
Catch PHISH with One Click!
The Office of the Chief Information Security Officer (OCISO) is responsible for USC-wide Information Security services to keep the USC community safe from cyber attacks. Phishing is a common type of scam used to elicit confidential information. Most often, phishing comes in an email appearing to be sent from a trustworthy company or person and…Continue Reading Catch PHISH with One Click!
ITS Service Desk: Help is on the Way!
When you run into challenges using Zoom, email, Brightspace, Slack, or any other service that ITS provides (and we all have!), the ITS Service Desk is here to help! They can be reached by phone at 213-740-5555 24 hours a day, 7 days a week, or by email at consult@usc.edu….Continue Reading ITS Service Desk: Help is on the Way!
Sign Up for ITS Service Notifications
USC faculty, students, and staff may sign up to receive text notifications of major service issues on their mobile devices. Please note that you will need to log in with your @usc.edu email address and password to access the sign-up form….Continue Reading Sign Up for ITS Service Notifications