Published April 16, 2025 Recently, Salesforce reported a new scam in which attackers call people directly, pretending to be IT support. Their goal? To trick you into installing what looks like a helpful app, often claiming to be something like the “Salesforce Data Loader,” but is actually malicious software that gives them access to your…Continue Reading Beware of Voice Phishing Targeting Salesforce Users
Published April 16, 2025 Cyber Threat Intelligence (CTI) has seen a recent uptick in attackers spreading Potentially Unwanted Programs (PUPs) using legitimate websites that have been compromised. These attacks often begin with normal-looking emails, and they’re convincing. These emails often come from trusted sources but link to websites that have been silently compromised. The site might even look exactly as…Continue Reading Unwanted Programs Spread Through Compromised Websites
Since early April 2025, attackers have been hijacking real websites — often ones built with WordPress — and tricking visitors with convincing fake pop-ups. These pop-ups look like normal security checks or browser updates, but are actually lures to install malware on your device. The campaign, known as ClearFake, continues to evolve. The latest version…Continue Reading ClickFix Scam: Fake Browser Prompts on Real Websites
What to know Starting Friday, October 25, enhanced user verification measures will be implemented for certain types of elevated ITS Customer Support Center requests to protect your personal data and ensure that you are the person requesting these sensitive data changes. Please be aware that these new processes may include joining a Zoom call via a…Continue Reading Identity Verification Updates Start Oct 25
Duo will be sending an email whenever device changes are made to your Duo account. Please be on the lookout for emails to your USC inbox from Duo Security and respond as prompted if you did not make the device change noted.These emails are an update to Duo Mobile coming this Wednesday, October 23rd at 6:00 PM Pacific. …Continue Reading Duo Device Change Notification Starts Oct 23
We have a range of exciting events, tools, and resources to help you stay safe online. Every Trojan plays a role in securing USC—your awareness helps protect us all! TrojanSecure Events in October Visit TrojanSecure Events to register and learn more. Other TrojanSecure Resources and Tools Check out past event recordings, including Maximizing Home Network Security and Safely and Responsibly…Continue Reading Join us for Cybersecurity Awareness Month!
What to know ITS is working with University Communications to update the Single Sign On (SSO) login page to match the new USC homepage design and improve accessibility. This update will happen on September 18 after 6 PM. The page’s functionality will stay the same, but it will have a new look (see the image…Continue Reading USC’s SSO Page is Getting a Facelift
by Quinn Olson Sandra Aguilar, Metadata Manager at USC’s Shoah Foundation, is more than just a curator of data. She is a custodian of memories, a preserver of voices, and a vital part of an organization dedicated to educating the world about the horrors of genocide. In a recent conversation, Sandra shared the intricate and…Continue Reading Sandra Aguilar: Unveiling The Shoah Foundation’s Metadata Magic
Zoom is getting even smarter with new AI-powered features: Plus, we’re rolling out incredible productivity enhancements for faculty and staff: With these features, you can: We recommend that users, particularly meeting hosts, exercise caution, judgment, and responsibility when using Zoom AI Companion. Always review, edit, and verify the generated outputs before using them for any purpose. Read…Continue Reading New Zoom Features
Credits USC’s Tuition Assistance Benefit Program for Success by Quinn Olson May 10 marked a significant milestone for Senior IAM Planning and Engagement Analyst Nikki Mohan as she celebrated her commencement and earned her MBA from the USC Marshall School of Business. Alongside her MBA, Nikki completed Graduate Certificates in Strategy and Management Consulting and…Continue Reading ITS’ Nikki Mohan Earns MBA