Google Docs Phishing Warning

On May 3, a large phishing campaign launched targeting Google Docs users. Users reported receiving a phish email disguised to look like a request to view a Google Docs file.

USC Gateway for Mobile

ITS has launched a mobile app, USC Gateway for Mobile, that provides quick links to USC resources such as campus maps, the USC directory, the MyUSC portal, the schedule of classes, the tram schedule, and USC news and events. The app is available as a free download through the Apple and Google Play app stores.

New Office 365 Login and Known Issue

On Wednesday, March 22, ITS implemented a new login screen for the Office 365 Outlook Web app screen, located at At this time, some users are encountering an issue logging into Office 365 through this new page. Click the headline for information on how to correct this issue.

The USC Employee Email Policy Is Now in Effect

The 16-month email retention portion of the USC employee email policy has now gone into effect for all USC employees, emeriti, and affiliates. Due to the large number of accounts in USC’s email tenant, it may take several days for the retention rules to be applied to all accounts.

USC Faculty: Enroll in Duo Two-Factor Authentication

All USC faculty will need to enroll in Duo two-factor authentication (Duo) by Wednesday, February 15, 2017, to continue to access any online system that requires USC NetID credentials, including Blackboard, Workday, the Grading and Roster System, and more.
NOTE: Emeriti and affiliates are not required to enroll in Duo at this time.

For more information about Duo, or to enroll in the service, please visit the Duo Two-Factor Authentication page

Notice: Suspicious IT Support Calls

Some USC employees have reported receiving suspicious phone calls claiming to be from an IT support department. These callers ask for various pieces of technical information, such as printer models and IP addresses, in order to fix alleged hardware problems. Please do not supply any such information to unsolicited callers.

A New, Improved

On August 8, ITS launched a new, user-friendly version of to consolidate information about software available across the university.