Beginning at 5 p.m. PST on Thursday, Oct. 2, 2025, ITS will enable the Zoom Clips feature.Zoom Clips allows faculty, staff, and students to create and share short segments from recorded Zoom sessions. This feature facilitates the easier sharing of key moments from lectures, meetings, or presentations, thereby improving collaboration and learning efficiency across the…Continue Reading New Zoom Feature: Zoom Clips Coming Oct. 2
Cybercriminals are sending fake California Franchise Tax Board (FTB) texts claiming you have a refund. The message includes a malicious link that looks official but is designed to steal your personal and financial information. How the scam works: Red flags to watch for: What to do: Stay alert, and share this with others so they…Continue Reading Security Alert: California Tax Refund Scam Text
A recently demonstrated attack method can trick password manager browser extensions (including 1Password, Bitwarden, LastPass, and others) into revealing logins, credit card information, or 2FA codes. No real-world attacks reported yet—but millions of users could be at risk. To learn more, check out New Clickjacking Method Targets Password Managers, Including 1Password Manager Catch of the Week. If…Continue Reading New Password Manager Risk Discovered
In an era where seeing is no longer believing, deepfakes have emerged as a powerful tool for misinformation, fraud, and social engineering. This engaging session will explore the rapidly evolving world of deepfakes. This session will: Whether you work in IT, communications, administration, or education, this session will equip you with the knowledge to recognize…Continue Reading Deepfakes & Deception: Understanding and Defending Against Digital Manipulation
A recent collaboration between USC’s Information Technology Services (ITS) and the Provost’s Office has successfully modernized student support services, improving communication and case management across key departments. The Enrollment Services Case Management Implementation project utilized Salesforce Case Management & Marketing Cloud to replace outdated systems, increasing efficiency for Enrollment Services, Admissions, Financial Aid, and the…Continue Reading Elevating the Student Experience: ITS and Provost Team Up to Modernize Support
Scammers send tiny payments (like a penny) with alarming messages about “suspicious activity.” Their goal? To trick you into clicking a fake PayPal link or calling a phony support number so they can steal your info. How it works Scammers send you $0.01 and claim it’s change from a payment you supposedly made. They include…Continue Reading Scam Alert: The PayPal “Penny Scam”
Hackers are posing as recruiters in fake online job interviews — then telling you to run a “fix” for your camera or mic by pasting in their code command. That command installs PyLangGhost, a remote access trojan that gives them complete control of your device. Don’t be fooled: Cyber threats are always evolving — stay alert. To…Continue Reading Online Interview Job Scam Installs Malware on Your Device
Instagram just rolled out a new live location-sharing feature — here’s what you should know: It’s OFF by default, and you choose who (if anyone) can see your live location.In an ideal world, it could help you: But since we live in a privacy-conscious world, not everyone will want this enabled. Thankfully, there’s an “Only These Friends” option that could still be helpful…Continue Reading Stay Informed: Instagram’s New Location-Sharing Feature
This summer, USC’s 2025 Student Orientation events were powered by more than just schedules and campus tours—they were elevated by the energy, dedication, and expertise of USC Information Technology Services (ITS) and its passionate Innovation Ambassadors. Spearheaded by Joshua Mallard, Customer Service Analyst and Orientation Booth Coordinator, this year’s orientation booth program was a standout success. Joshua not only…Continue Reading ITS Innovation Ambassadors Shine at USC Student Orientation 2025
Compromised websites are legitimate sites that have been unknowingly hijacked. These websites appear credible and trustworthy, which makes them an effective tool for cybercriminals. Attackers often inject malicious code into these sites to execute various deceptive tactics, leading the user to inadvertently perform harmful follow-on activity, such as: To learn more about the many tactics…Continue Reading Compromised Websites: What You Need to Know