Many users received an email with the subject line Important Message from TrojansAlert! early in the morning on September 30 from an everbridge.net address. Because the email was not sent from a USC account, many people thought it might be a phish. Please be aware that Everbridge is USC’s new TrojansAlert partner. A follow-up email, with the subject Welcome to the new TrojansAlert! […]
Dropbox released a statement warning users that 68 million account credentials were compromised during a data breach dating back to 2012. Dropbox has emailed all users believed to be affected by the breach and initiated a password reset for those users who have not changed their passwords in the past four years.
Some USC employees have reported receiving suspicious phone calls claiming to be from an IT support department. These callers ask for various pieces of technical information, such as printer models and IP addresses, in order to fix alleged hardware problems. Please do not supply any such information to unsolicited callers.
On August 8, ITS launched a new, user-friendly version of software.usc.edu to consolidate information about software available across the university.
In addition to releasing a new and improved version of the myUSC portal, ITS has redesigned the USC directories to be optimized for mobile devices. You can now quickly use your mobile device to find job titles, departments, and contact information for faculty and staff. If you have a USC NetID, you can find contact information […]
ITS has launched a new and improved version of the myUSC portal at my.usc.edu. The myUSC portal allows faculty, staff, and students to access many university online services through their USC NetID account. The new version has been optimized for mobile devices and includes more customization options so users can place the information they need […]
On Friday, July 8, ITS retired its legacy email routing system. This change should improve email delivery times to USC email accounts.
You can now receive information on service outages, the location of the mobile ITS support cart, and services offered by ITS by following us on Twitter at @USCITServices.
ITS has launched two new security enhancements for USC email: Targeted Attack Protection (TAP) and email encryption.
Many users have reported receiving the following phish. If you have received the phish, do not click the link or reply to the message