Emails Regarding the Trojans Alert System

Many users received an email with the subject line Important Message from TrojansAlert! early in the morning on September 30 from an address. Because the email was not sent from a USC account, many people thought it might be a phish. Please be aware that Everbridge is USC’s new TrojansAlert partner. A follow-up email, with the subject Welcome to the new TrojansAlert! […]

Notice: Dropbox Users Encouraged to Change Passwords

Dropbox released a statement warning users that 68 million account credentials were compromised during a data breach dating back to 2012. Dropbox has emailed all users believed to be affected by the breach and initiated a password reset for those users who have not changed their passwords in the past four years.

Notice: Suspicious IT Support Calls

Some USC employees have reported receiving suspicious phone calls claiming to be from an IT support department. These callers ask for various pieces of technical information, such as printer models and IP addresses, in order to fix alleged hardware problems. Please do not supply any such information to unsolicited callers.

A New, Improved

On August 8, ITS launched a new, user-friendly version of to consolidate information about software available across the university.

USC Directories: Redesigned for Efficiency

In addition to releasing a new and improved version of the myUSC portal, ITS has redesigned the USC directories to be optimized for mobile devices. You can now quickly use your mobile device to find job titles, departments, and contact information for faculty and staff. If you have a USC NetID, you can find contact information […]

A New, Improved MyUSC Portal

ITS has launched a new and improved version of the myUSC portal at The myUSC portal allows faculty, staff, and students to access many university online services through their USC NetID account. The new version has been optimized for mobile devices and includes more customization options so users can place the information they need […]

Follow ITS on Twitter

You can now receive information on service outages, the location of the mobile ITS support cart, and services offered by ITS by following us on Twitter at @USCITServices.

Phishing Warning (April 18)

Many users have reported receiving the following phish. If you have received the phish, do not click the link or reply to the message