Category: Stories

USC researchers now have a powerful new platform for sharing, preserving, and citing their data. The USC Dataverse, built on the open-source Dataverse Project, is designed to increase the visibility and discoverability of research data while promoting transparency and reproducibility. Using Dataverse, USC faculty, students, and staff can publish datasets associated with their publications and automatically receive…Continue Reading USC Dataverse Launches to Support Open Research and Data Sharing

Last month, the Southern California Research Computing Alliance (SoCal RCA) hosted its inaugural Computational Cove Symposium at Claremont McKenna College. The event brought together researchers, students, and IT professionals from across the region to explore how advanced computing and data workflows are transforming research and education. The day opened with remarks from Byoung-Do (BD) Kim, USC’s Associate Chief…Continue Reading Computational Cove Symposium Showcases the Future of Research Computing

A recent collaboration between USC’s Information Technology Services (ITS) and the Provost’s Office has successfully modernized student support services, improving communication and case management across key departments. The Enrollment Services Case Management Implementation project utilized Salesforce Case Management & Marketing Cloud to replace outdated systems, increasing efficiency for Enrollment Services, Admissions, Financial Aid, and the…Continue Reading Elevating the Student Experience: ITS and Provost Team Up to Modernize Support

This summer, USC’s 2025 Student Orientation events were powered by more than just schedules and campus tours—they were elevated by the energy, dedication, and expertise of USC Information Technology Services (ITS) and its passionate Innovation Ambassadors. Spearheaded by Joshua Mallard, Customer Service Analyst and Orientation Booth Coordinator, this year’s orientation booth program was a standout success. Joshua not only…Continue Reading ITS Innovation Ambassadors Shine at USC Student Orientation 2025

The ITS Colocation Data Center team at USC has officially achieved SOC 2 certification, marking a major milestone in the university’s commitment to data security, operational excellence, and industry best practices. SOC, which stands for System and Organization Controls, is a framework developed by the American Institute of Certified Public Accountants (AICPA) to evaluate an…Continue Reading USC’s Colocation Data Center Achieves SOC 2 Certification, Reinforcing Security and Trust