Stay Informed: Instagram’s New Location-Sharing Feature 

Instagram's new location sharing feature

Instagram just rolled out a new live location-sharing feature — here’s what you should know: It’s OFF by default, and you choose who (if anyone) can see your live location.In an ideal world, it could help you: But since we live in a privacy-conscious world, not everyone will want this enabled. Thankfully, there’s an “Only These Friends” option that could still be helpful…Continue Reading Stay Informed: Instagram’s New Location-Sharing Feature 

ITS Innovation Ambassadors Shine at USC Student Orientation 2025

USC Student Orientation 2025

This summer, USC’s 2025 Student Orientation events were powered by more than just schedules and campus tours—they were elevated by the energy, dedication, and expertise of USC Information Technology Services (ITS) and its passionate Innovation Ambassadors. Spearheaded by Joshua Mallard, Customer Service Analyst and Orientation Booth Coordinator, this year’s orientation booth program was a standout success. Joshua not only…Continue Reading ITS Innovation Ambassadors Shine at USC Student Orientation 2025

Compromised Websites: What You Need to Know

compromised websites

Compromised websites are legitimate sites that have been unknowingly hijacked. These websites appear credible and trustworthy, which makes them an effective tool for cybercriminals. Attackers often inject malicious code into these sites to execute various deceptive tactics, leading the user to inadvertently perform harmful follow-on activity, such as: To learn more about the many tactics…Continue Reading Compromised Websites: What You Need to Know

Don’t Lose Your Zoom Recordings!

zoom

USC’s Zoom Data Retention Policy is Changing: Take action now to avoid losing your saved recordings. As part of our ongoing efforts to support university-wide Zoom services and manage digital resources efficiently, please note the following updates to the Zoom data retention policy and take action now to avoid losing your saved recordings: Zoom Meetings…Continue Reading Don’t Lose Your Zoom Recordings!

Remain Vigilant: Job Scams at USC

Hiring scam warning

Scammers are once again targeting USC students, staff, and faculty with fake job opportunities and offers designed to steal money and sensitive personal information. These attacks often tailor messages to their targets and impersonate real departments or faculty and misuse USC branding to build false trust. Protect yourself and fellow Trojans by following these steps:…Continue Reading Remain Vigilant: Job Scams at USC

New Phishing Tactic: Encrypted Emails from Compromised Microsoft 365 Accounts

Cybercriminals are stepping up their game with a sophisticated phishing campaign that leverages Microsoft’s encrypted message feature to evade detection. The attack begins with an encrypted email from a compromised Microsoft 365 account, often appearing to come from someone the recipient knows. When the recipient opens the message, they’re prompted to enter a one-time passcode. The email then displays…Continue Reading New Phishing Tactic: Encrypted Emails from Compromised Microsoft 365 Accounts

ITS’ Harpreet Mehta Leads with Heart and Vision in Staff Assembly Elections

Harpreet Mehta

As a dedicated member of ITS and chair of the Rules and Elections Committee for the USC Staff Assembly, Software Engineering Manager Harpreet Mehta, alongside her committed committee members, led this year’s Staff Assembly election process with heart, clarity, and purpose. Together, Harpreet and her committee members successfully coordinated the 2025–27 Staff Assembly senator election, filling…Continue Reading ITS’ Harpreet Mehta Leads with Heart and Vision in Staff Assembly Elections

New Trojans: Visit ITS at Student Orientation

Visit the ITS Booth at Student Orientation Sessions

📣 New Trojans—stop by the ITS Booth during Student Orientation! 💻✨Discover how tech powers your USC experience, from digital tools to career-boosting opportunities. 📍 DMC Courtyard🗓️ June 27, July 1, 9, 11, 18, 22, 25, 29, and 31 | ⏰ 9–10:30 AM ✅ Hands-on demos🎁 Fun giveaways💡 Insider tips Whether you’re a tech pro or…Continue Reading New Trojans: Visit ITS at Student Orientation

ChatGPT and AI Literacy in 2025: What Faculty and Staff Need to Know and Do

Lee Kim

Presented by IANS – Thursday, June 26th 11am-12pm PST REGISTER NOW * Relatively few universities (less than 37%) are investing in AI literacy for their workforce.* 68% of respondents reported that students use AI somewhat more or a lot more than faculty* Only 2% of respondents indicated that faculty use AI more than students This…Continue Reading ChatGPT and AI Literacy in 2025: What Faculty and Staff Need to Know and Do

Beware of Quishing! QR Code Phishing Attacks

Quishing - QR Code Phishing

QR codes are everywhere — from restaurant menus and class check-ins to campus posters and office signage. But cybercriminals are now using multi-URL QR codes to create more deceptive and harder-to-detect phishing attacks. QR code phishing, also known as quishing, is a growing form of phishing attack. This emerging threat can get around traditional defenses and is forging…Continue Reading Beware of Quishing! QR Code Phishing Attacks