USC’s Zoom Data Retention Policy is Changing: Take action now to avoid losing your saved recordings. As part of our ongoing efforts to support university-wide Zoom services and manage digital resources efficiently, please note the following updates to the Zoom data retention policy and take action now to avoid losing your saved recordings: Zoom Meetings…Continue Reading Don’t Lose Your Zoom Recordings!
Scammers are once again targeting USC students, staff, and faculty with fake job opportunities and offers designed to steal money and sensitive personal information. These attacks often tailor messages to their targets and impersonate real departments or faculty and misuse USC branding to build false trust. Protect yourself and fellow Trojans by following these steps:…Continue Reading Remain Vigilant: Job Scams at USC
Cybercriminals are stepping up their game with a sophisticated phishing campaign that leverages Microsoft’s encrypted message feature to evade detection. The attack begins with an encrypted email from a compromised Microsoft 365 account, often appearing to come from someone the recipient knows. When the recipient opens the message, they’re prompted to enter a one-time passcode. The email then displays…Continue Reading New Phishing Tactic: Encrypted Emails from Compromised Microsoft 365 Accounts
As a dedicated member of ITS and chair of the Rules and Elections Committee for the USC Staff Assembly, Software Engineering Manager Harpreet Mehta, alongside her committed committee members, led this year’s Staff Assembly election process with heart, clarity, and purpose. Together, Harpreet and her committee members successfully coordinated the 2025–27 Staff Assembly senator election, filling…Continue Reading ITS’ Harpreet Mehta Leads with Heart and Vision in Staff Assembly Elections
📣 New Trojans—stop by the ITS Booth during Student Orientation! 💻✨Discover how tech powers your USC experience, from digital tools to career-boosting opportunities. 📍 DMC Courtyard🗓️ June 27, July 1, 9, 11, 18, 22, 25, 29, and 31 | ⏰ 9–10:30 AM ✅ Hands-on demos🎁 Fun giveaways💡 Insider tips Whether you’re a tech pro or…Continue Reading New Trojans: Visit ITS at Student Orientation
Presented by IANS – Thursday, June 26th 11am-12pm PST REGISTER NOW * Relatively few universities (less than 37%) are investing in AI literacy for their workforce.* 68% of respondents reported that students use AI somewhat more or a lot more than faculty* Only 2% of respondents indicated that faculty use AI more than students This…Continue Reading ChatGPT and AI Literacy in 2025: What Faculty and Staff Need to Know and Do
QR codes are everywhere — from restaurant menus and class check-ins to campus posters and office signage. But cybercriminals are now using multi-URL QR codes to create more deceptive and harder-to-detect phishing attacks. QR code phishing, also known as quishing, is a growing form of phishing attack. This emerging threat can get around traditional defenses and is forging…Continue Reading Beware of Quishing! QR Code Phishing Attacks
USC Information Technology Services (ITS) has launched Livi, a self-service chatbot that is now available on the Listserv mailing list site. Livi offers quick, 24/7 assistance with mailing list tasks such as managing subscriptions, sending announcements, and resolving common issues—no help ticket required. Users can access the chatbot by clicking the chat bubble in the…Continue Reading Meet Livi: New Chatbot Offers Instant Mailing List Help
Reflecting on a Year of AchievementUSC’s Information Technology Services (ITS) is proud to share the 2024 Year in Review, a publication highlighting the past year’s accomplishments while setting the stage for what’s ahead. This year’s edition reflects how our ongoing efforts align with the ITS Strategic Plan, connecting meaningful progress to long-term goals. Key Milestones…Continue Reading Celebrating Progress: The ITS 2024 Year in Review
Scammers are sending fake texts, emails, and even phone calls claiming you owe unpaid tolls and threatening to suspend your vehicle if you don’t pay immediately. The goal? To create panic and urgency so you’ll act without thinking—clicking a malicious link or giving up personal and financial information. The tactics are the same: These scams often claim: They use urgent language like:“Final…Continue Reading Phishing Alert: Fake Unpaid Tolls Scams