Frequently Asked Questions about AnyConnect Virtual Private Network (VPN)

What is a Virtual Private Network (VPN)?

VPN, also called IP tunneling, is a secure method of remotely accessing USC computer resources. The VPN encrypts all traffic to and from a computer in order to prevent others from viewing the information. VPN also provides the user with a virtual USC IP address that allows access to restricted USC resources.

When will I need to use the AnyConnect VPN client?

If you want to use wireless to connect to the USC Network or if you want to connect to USC restricted resources from your own Internet Service Provider (ISP), you will need to use the AnyConnect VPN client.

Can I use it with any ISP?

You should be able to use the AnyConnect VPN client over any ISP that allows IP tunneling and whose web browsers do not require a proxy. To confirm, please contact your ISP.

Can I test USC’s AnyConnect VPN at USC?

Your USC VPN connection cannot be tested from the USC wired or wireless network. In order to successfully test a VPN connection, you will need to be on an external network such as a hotspot or your home network.

Do I need to use Two-Factor Authentication (2FA) to connect to USC’s VPN?

Yes. All AnyConnect VPN users (students, faculty, staff, and iVIP affiliates) are required to use Two-Factor Authentication (2FA) from Duo to safely connect to VPN. Duo’s additional security features enable our remote workforce and students to log in securely and easily. For more information on Duo 2FA, see itservices.usc.edu/duo.

What happens to my existing VPN URLs?

The following URLs will still be supported via AnyConnect VPN:

  • vpn.usc.edu
  • sslvpn.usc.edu
  • connect.usc.edu

Can you tell me more about the Cisco AnyConnect Secure Mobility Client for Windows and Mac?

The Cisco AnyConnect Secure Mobility Client is a VPN client that does not require user configuration. However, you will need to install the Java Runtime Environment before you will be able to successfully install the AnyConnect VPN client. You can download Java at www.java.com.

Can you tell me more about the Cisco AnyConnect Secure Mobility Client for iOS

The Cisco AnyConnect Secure Mobility Client is a VPN client for iOS devices running iOS 6 and later. You can download the Cisco AnyConnect Secure Mobility Client from the App store on your iOS device.

Can you tell me more about the Cisco AnyConnect Secure Mobility Client for Android?

The Cisco AnyConnect Secure Mobility Client is a VPN client for Android devices running Android 4.0 and later. You can download the Cisco AnyConnect Secure Mobility Client from the Google Play store on your Android device. Please note that due to the many different types of Android devices, not every Android-based device will work in the same way. ITS is not able to guarantee that these instructions will work on every Android device (4.0 and later).