- Compromised Websites: What You Need to Know
Compromised websites are legitimate sites that have been unknowingly hijacked. These websites appear credible and trustworthy, which makes them an effective tool for cybercriminals. Attackers often inject malicious code into these sites to execute various deceptive tactics, leading the user to inadvertently perform harmful follow-on activity,…Continue Reading Compromised Websites: What You Need to Know - Don’t Lose Your Zoom Recordings!
USC’s Zoom Data Retention Policy is Changing: Take action now to avoid losing your saved recordings. As part of our ongoing efforts to support university-wide Zoom services and manage digital resources efficiently, please note the following updates to the Zoom data retention policy and take action…Continue Reading Don’t Lose Your Zoom Recordings! - Remain Vigilant: Job Scams at USC
Scammers are once again targeting USC students, staff, and faculty with fake job opportunities and offers designed to steal money and sensitive personal information. These attacks often tailor messages to their targets and impersonate real departments or faculty and misuse USC branding to build false trust….Continue Reading Remain Vigilant: Job Scams at USC - New Phishing Tactic: Encrypted Emails from Compromised Microsoft 365 Accounts
Cybercriminals are stepping up their game with a sophisticated phishing campaign that leverages Microsoft’s encrypted message feature to evade detection. The attack begins with an encrypted email from a compromised Microsoft 365 account, often appearing to come from someone the recipient knows. When the recipient opens the message, they’re…Continue Reading New Phishing Tactic: Encrypted Emails from Compromised Microsoft 365 Accounts - ITS’ Harpreet Mehta Leads with Heart and Vision in Staff Assembly Elections
As a dedicated member of ITS and chair of the Rules and Elections Committee for the USC Staff Assembly, Software Engineering Manager Harpreet Mehta, alongside her committed committee members, led this year’s Staff Assembly election process with heart, clarity, and purpose. Together, Harpreet and her committee members…Continue Reading ITS’ Harpreet Mehta Leads with Heart and Vision in Staff Assembly Elections - New Trojans: Visit ITS at Student Orientation
📣 New Trojans—stop by the ITS Booth during Student Orientation! 💻✨Discover how tech powers your USC experience, from digital tools to career-boosting opportunities. 📍 DMC Courtyard🗓️ June 27, July 1, 9, 11, 18, 22, 25, 29, and 31 | ⏰ 9–10:30 AM ✅ Hands-on demos🎁 Fun…Continue Reading New Trojans: Visit ITS at Student Orientation - ChatGPT and AI Literacy in 2025: What Faculty and Staff Need to Know and Do
Presented by IANS – Thursday, June 26th 11am-12pm PST REGISTER NOW * Relatively few universities (less than 37%) are investing in AI literacy for their workforce.* 68% of respondents reported that students use AI somewhat more or a lot more than faculty* Only 2% of respondents…Continue Reading ChatGPT and AI Literacy in 2025: What Faculty and Staff Need to Know and Do - Beware of Quishing! QR Code Phishing Attacks
QR codes are everywhere — from restaurant menus and class check-ins to campus posters and office signage. But cybercriminals are now using multi-URL QR codes to create more deceptive and harder-to-detect phishing attacks. QR code phishing, also known as quishing, is a growing form of phishing attack. This emerging…Continue Reading Beware of Quishing! QR Code Phishing Attacks - Meet Livi: New Chatbot Offers Instant Mailing List Help
USC Information Technology Services (ITS) has launched Livi, a self-service chatbot that is now available on the Listserv mailing list site. Livi offers quick, 24/7 assistance with mailing list tasks such as managing subscriptions, sending announcements, and resolving common issues—no help ticket required. Users can access…Continue Reading Meet Livi: New Chatbot Offers Instant Mailing List Help - Celebrating Progress: The ITS 2024 Year in Review
Reflecting on a Year of AchievementUSC’s Information Technology Services (ITS) is proud to share the 2024 Year in Review, a publication highlighting the past year’s accomplishments while setting the stage for what’s ahead. This year’s edition reflects how our ongoing efforts align with the ITS Strategic…Continue Reading Celebrating Progress: The ITS 2024 Year in Review - Phishing Alert: Fake Unpaid Tolls Scams
Scammers are sending fake texts, emails, and even phone calls claiming you owe unpaid tolls and threatening to suspend your vehicle if you don’t pay immediately. The goal? To create panic and urgency so you’ll act without thinking—clicking a malicious link or giving up personal and financial information. The tactics are…Continue Reading Phishing Alert: Fake Unpaid Tolls Scams - Reminder: DMARC Email Protocols to be Implemented May 21
🚨 Do you use a third-party to send emails? If so, take action NOW!🚨 USC is implementing stronger email authentication (DMARC) protocols to protect our community from email-based threats. These changes will help ensure that only authorized email systems can send emails on behalf of USC. All…Continue Reading Reminder: DMARC Email Protocols to be Implemented May 21 - Add a Secondary Email to Speed Up NetID Recovery
Before heading out for the summer, take two minutes to add a secondary email address to your account profile. This simple step can help speed up the NetID password reset process if you get locked out, getting you back into your USC accounts and resources faster….Continue Reading Add a Secondary Email to Speed Up NetID Recovery - USC’s Colocation Data Center Achieves SOC 2 Certification, Reinforcing Security and Trust
The ITS Colocation Data Center team at USC has officially achieved SOC 2 certification, marking a major milestone in the university’s commitment to data security, operational excellence, and industry best practices. SOC, which stands for System and Organization Controls, is a framework developed by the American…Continue Reading USC’s Colocation Data Center Achieves SOC 2 Certification, Reinforcing Security and Trust - User Digest Arrives April 22Starting April 22, USC is rolling out User Digest, a daily email summary that helps you stay on top of quarantined messages flagged as risky. If you have no quarantined emails, you won’t receive a digest that day, keeping your inbox clear and focused. With User…Continue Reading User Digest Arrives April 22