The service issues affecting 1Password for customers have been resolved. The vendor has implemented mitigation steps and service has been restored. ITS teams will continue to monitor the situation. If you encounter issues with 1Password, please call the ITS Service Center (CSC) at 213-740-5555. The CSC is available by phone 24 hours a day, 7…Continue Reading Resolved: 1Password Service Issues (Nov. 18)
Month: November 2025
Investigating: 1Password Service Issues (Nov. 18)
1Password is experiencing service issues. Customers using 1Password may experience difficulties with sign-ins, SSO authentication, MFA prompts, and accessing stored items within 1Password. The vendor 1Password has identified the issue and is working towards the resolution. Please refer to https://status.1password.com/ for further updates. ITS teams are monitoring the situation….Continue Reading Investigating: 1Password Service Issues (Nov. 18)
Graduate College Financing Plan Increases Clarity for Students
New tool brings transparency to graduate financial aid This summer, ITS Application Services launched the Graduate College Financing Plan, a new online tool that gives graduate students a clear, personalized view of how their education is funded. The plan summarizes each student’s cost of attendance, available financial aid, loan details, and remaining out-of-pocket balance—empowering students…Continue Reading Graduate College Financing Plan Increases Clarity for Students
USC Dataverse Launches to Support Open Research and Data Sharing
USC researchers now have a powerful new platform for sharing, preserving, and citing their data. The USC Dataverse, built on the open-source Dataverse Project, is designed to increase the visibility and discoverability of research data while promoting transparency and reproducibility. Using Dataverse, USC faculty, students, and staff can publish datasets associated with their publications and automatically receive…Continue Reading USC Dataverse Launches to Support Open Research and Data Sharing
Computational Cove Symposium Showcases the Future of Research Computing
Last month, the Southern California Research Computing Alliance (SoCal RCA) hosted its inaugural Computational Cove Symposium at Claremont McKenna College. The event brought together researchers, students, and IT professionals from across the region to explore how advanced computing and data workflows are transforming research and education. The day opened with remarks from Byoung-Do (BD) Kim, USC’s Associate Chief…Continue Reading Computational Cove Symposium Showcases the Future of Research Computing
Explore AI Tools and FAQs Available at USC
Information Technology Services (ITS) offers several enterprise-level artificial intelligence tools to help students, faculty, and staff work smarter and faster. Current options include Zoom AI Companion, Microsoft Copilot, Google Gemini, and NotebookLM, all designed to enhance productivity, creativity, and collaboration across USC. ITS has also launched an AI FAQs page that answers common questions about…Continue Reading Explore AI Tools and FAQs Available at USC