As part of our ongoing efforts to enhance security and user experience, USC is upgrading its VPN software from Cisco AnyConnect to the new Cisco Secure Client. This upgrade provides improved performance, better support for modern authentication, and a more seamless connection experience. If your local IT department has not already upgraded your VPN to…Continue Reading VPN Software Update Starts Aug. 15
Month: August 2025
ITS Innovation Ambassadors Shine at USC Student Orientation 2025
This summer, USC’s 2025 Student Orientation events were powered by more than just schedules and campus tours—they were elevated by the energy, dedication, and expertise of USC Information Technology Services (ITS) and its passionate Innovation Ambassadors. Spearheaded by Joshua Mallard, Customer Service Analyst and Orientation Booth Coordinator, this year’s orientation booth program was a standout success. Joshua not only…Continue Reading ITS Innovation Ambassadors Shine at USC Student Orientation 2025
Scheduled Maintenance: USC Wireless Networks (Aug. 12–13)
From 10 p.m. Tuesday, Aug. 12, to approximately 2 a.m. Wednesday, Aug. 13, ITS will perform required maintenance on the USC wireless networks. During this time, users will experience brief interruptions in connectivity to USC Guest Wireless, USC Secure Wireless, and Eduroam. If you encounter issues after this maintenance period, please call the ITS Service…Continue Reading Scheduled Maintenance: USC Wireless Networks (Aug. 12–13)
Scheduled Maintenance: USC NetID Account Services (Aug. 8–9)
From 6 p.m. PDT on Friday, Aug. 8, to approximately 6 p.m. PDT on Saturday, Aug. 9, ITS will perform required maintenance on the USC NetID Account Services website to apply a database upgrade. During this maintenance, students, faculty, and staff will be unable to activate their USC NetIDs, change their USC NetID passwords, reset…Continue Reading Scheduled Maintenance: USC NetID Account Services (Aug. 8–9)