Month: May 2025

USC Information Technology Services (ITS) has launched Livi, a self-service chatbot that is now available on the Listserv mailing list site. Livi offers quick, 24/7 assistance with mailing list tasks such as managing subscriptions, sending announcements, and resolving common issues—no help ticket required. Users can access the chatbot by clicking the chat bubble in the…Continue Reading Meet Livi: New Chatbot Offers Instant Mailing List Help

Reflecting on a Year of AchievementUSC’s Information Technology Services (ITS) is proud to share the 2024 Year in Review, a publication highlighting the past year’s accomplishments while setting the stage for what’s ahead. This year’s edition reflects how our ongoing efforts align with the ITS Strategic Plan, connecting meaningful progress to long-term goals. Key Milestones…Continue Reading Celebrating Progress: The ITS 2024 Year in Review

Scammers are sending fake texts, emails, and even phone calls claiming you owe unpaid tolls and threatening to suspend your vehicle if you don’t pay immediately. The goal? To create panic and urgency so you’ll act without thinking—clicking a malicious link or giving up personal and financial information. The tactics are the same: These scams often claim: They use urgent language like:“Final…Continue Reading Phishing Alert: Fake Unpaid Tolls Scams

🚨 Do you use a third-party to send emails? If so, take action NOW!🚨  USC is implementing stronger email authentication (DMARC) protocols to protect our community from email-based threats. These changes will help ensure that only authorized email systems can send emails on behalf of USC. All accounts sending email on behalf of USC using third-party…Continue Reading Reminder: DMARC Email Protocols to be Implemented May 21