Email Overview

There are several email systems currently in use at USC. This page will help you determine which system your email account is on and provide you with information about setting up and using your email at USC.

USC faculty and staff are currently being transitioned from the central USC email system to Microsoft Office 365. Additionally, some schools and departments also maintain their own departmental email systems. To find out if your school or department has its own email system, contact your school or department’s local IT support.

Microsoft Office 365 for Faculty and Staff

The university has identified Microsoft’s cloud-based Office 365 product as the replacement for the university’s central email system for faculty and staff. Most USC employees with email accounts on the central email system, USC Email, will be scheduled to move to Office 365 on a departmental basis. ITS will coordinate these moves with each academic unit and department. We anticipate that the roll out of Office 365 will be completed in 2014.

For more information on Office 365, see the Microsoft Office 365 overview.

Central Email for Faculty and Staff

Central email, email.usc.edu, was the basic email account that ITS provided to all USC faculty and staff prior to the implementation of Office 365. If you are currently able to check your email at email.usc.edu, you are still using USC’s central email system.

For information on how to set up a supported email client for use with central email and performing basic tasks, see the Central Email overview.

Google Apps at USC for Students

As a USC student, your USC email account is a special Gmail account that allows you to use your @usc.edu email address. See itservices.usc.edu/google for more information on Google Apps at USC.

Getting Help

If you have any questions or concerns regarding email at USC, please contact the ITS Customer Support Center at 213-740-5555 or send an email to consult@usc.edu.