Faculty and Staff Email
Microsoft Office 365 is the default central email system for USC faculty and staff. The USC employee email policy applies to both Microsoft Office 365 and Gmail. When using email to conduct official university business, employees must use USC email exclusively.
Student Email
Google Mail is the default central email system for students.
Eligibility
- Email services and tools are available to all current USC faculty, staff, and students.
- Some schools and units administer their email systems and provide additional email accounts for their faculty and staff. For more information, contact your local IT support team.
Pricing
- Email is a free service.
Helpful Links
- Download ITS-supported software on the ITS Software Website.
- For more information about Microsoft and Google, check the ITS Keep Teaching Website.
- For information about USC’s Employee Email policy, check the USC Policies and Policy Governance Website.
- Open a Request Ticket for Email on the ITS Service Portal.
- Search for How-To instructions and knowledge-based articles on the ITS Service Portal.
ITS Support
- The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year.
- Call (213) 740-5555 and choose option 2 to receive assistance.
- Report an Issue on the ITS Service Portal.
- Search for information on the ITS Service Portal.
- Email consult@usc.edu for support from Monday to Friday, 8 am to 6 pm.