Some USC employees have reported receiving suspicious phone calls claiming to be from an IT support department. These callers ask for various pieces of technical information, such as printer models and IP addresses, in order to fix alleged hardware problems. Please do not supply any such information to unsolicited callers.
On August 8, ITS launched a new, user-friendly version of software.usc.edu to consolidate information about software available across the university.
In addition to releasing a new and improved version of the myUSC portal, ITS has redesigned the USC directories to be optimized for mobile devices. You can now quickly use your mobile device to find job titles, departments, and contact information for faculty and staff. If you have a USC NetID, you can find contact information […]
ITS has launched a new and improved version of the myUSC portal at my.usc.edu. The myUSC portal allows faculty, staff, and students to access many university online services through their USC NetID account. The new version has been optimized for mobile devices and includes more customization options so users can place the information they need […]
On Friday, July 8, ITS retired its legacy email routing system. This change should improve email delivery times to USC email accounts.
You can now receive information on service outages, the location of the mobile ITS support cart, and services offered by ITS by following us on Twitter at @USCITServices.
ITS has launched two new security enhancements for USC email: Targeted Attack Protection (TAP) and email encryption.
Many users have reported receiving the following phish. If you have received the phish, do not click the link or reply to the message
USC students, faculty, and staff have access to many of the resources of IT advisory group Gartner, Inc., which publishes research, information, and advice about information technology products and services, as well as IT industry trends, including core research, webinars, insight and analytics about various products and services, industry benchmarks, “magic quadrants,” the Smarter with […]
Microsoft is implementing technical changes for Office 365 on December 7, 2015, which will impact users with old systems or browsers (for example, systems/browsers older than Windows XP SP3, MacOS 10.5, IE 6, or Safari 3). Microsoft is replacing its SHA1 security certificates for Office 365 with SHA2 security certificates. Following this change, any software […]