Alerts

Resolved: Email Performance Issues (April 16)

The email performance issue we were experiencing has been resolved. Posted (12:45 a.m.) Email Performance Issues (April 16) We are experiencing email performance issues. Some users are experiencing slowness with email delivery. We are aware of these issues and working… Read more

Scheduled Maintenance

ITS News

OpenSSL Vulnerability (Heartbleed Bug)

Security researchers have discovered a vulnerability, named the Heartbleed bug, in the OpenSSL encryption library that could allow attackers to access secure information stored in a server’s system memory, including usernames, passwords, and private encryption keys. OpenSSL is used by… Read more

New ITS Website

As part of an ongoing project to update the ITS website, we have moved our website to a new website address: itservices.usc.edu. Over the coming months, we will continue to improve the site so that you can find useful information as quickly and efficiently as possible.

New Requirements for USC NetID Password

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Since February 24, 2014, USC account holders have been receving updated password expiration messages, letting them know that their USC NetID passwords must be changed to passphrases of 12 to 32 characters. Once account holders change their passwords to passphrases, they do not have to change them again for one year.