Zoom Video and Audio Conferencing

NOTE FOR STUDENTS AND FACULTY

Fall 2020 updates to Zoom and the Digital Campus can be found at keepteaching.usc.edu. Click the links below for the latest information, including step-by-step videos, quick reference guides and more, on using Zoom for online teaching and learning.

For assistance with Zoom in the classroom, please contact ITS Zoom Support.

Getting Started

Zoom provides a high-quality, mobile-optimized, video and audio conferencing service for free to all USC faculty staff and students.

If you do not have a USC Zoom account yet, activate and configure your USC Zoom account using the instructions below.

  1. Go to usc.zoom.us, scroll down to the bottom of the page and click the link to download the Zoom app to your desktop, laptop or mobile phone.
  2. Follow the instructions on keepteaching.usc.edu to log into Zoom via single sign-on (SSO).

For additional instructions on how to do this, see:

Man using Zoom Videoconferencing

If you have an existing Zoom account through a USC school, administrative unit or 2U-administered online Masters program, please read our Note on Existing Zoom Accounts.

Features

  • Very high-quality video and audio conferencing
  • Join audio conference via computer audio or dial-in
  • Real-time white boarding, co-annotation and group chat during meetings
  • Screen sharing capabilities
  • Record meetings and store them for viewing later
  • Easy-to-use apps on mobile phones/tablets and Mac and Windows PCs
  • Meetings can have up to 300 participants
  • Meetings can last up to 24 hours
  • Hold unlimited meetings, one at a time
  • Easy to schedule and join meetings
  • USC faculty, staff and students get a persistent, personal meeting ID

Learn More

Zoom Help Center: Contains a library of detailed user documentation and videos on every Zoom topic.

Answers to your questions on Zoom are now available on the Zoom Q&As page.

For information on training sessions, see the Zoom Training page.

Zoom One Minute Video Tutorials

Eligibility

All active USC faculty, staff and students receive a USC-branded Zoom account.

Support

For support, please contact the ITS Customer Support Center.

Pricing

USC Zoom is available at no cost for USC faculty, students and staff.