Zoom is a videoconference and audioconference software hosted in the cloud that enables communication across many mobile devices, desktop computers and video-enabled classrooms
Features
- Very high-quality video and audio conferencing
- Join audio conference via computer audio or dial-in
- Real-time white boarding, co-annotation and group chat during meetings
- Screen sharing capabilities
- Record meetings and store them for viewing later
- Easy-to-use apps on mobile phones/tablets and Mac and Windows PCs
- Meetings can have up to 300 participants
- Meetings can last up to 24 hours
- Hold unlimited meetings, one at a time
- Easy to schedule and join meetings
- USC faculty, staff and students get a persistent, personal meeting ID
Eligibility
- All active USC faculty, staff and students receive a USC-branded Zoom account.
Pricing
- USC Zoom is available at no cost for USC faculty, students and staff.
Helpful Links
- Go to usc.zoom.us to activate your USC Zoom account.
- For more information about Zoom, go to the ITS Keep Teaching website.
- For Quick Reference Guides on how to use Zoom, go to the ITS Keep Teaching website.
- Open a Request Ticket for Zoom on the ITS Service Portal.
- Search for How-To Instructions and knowledge-based articles on the ITS Service Portal.
ITS Support
- The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year.
- Call (213) 740-5555 and choose option 2 to receive assistance.
- Report an Issue on the ITS Service Portal.
- Search for information on the ITS Service Portal.
- Email consult@usc.edu for support from Monday to Friday, 8 am to 6 pm.