Zoom is a videoconference and audioconference software hosted in the cloud that enables communication across many mobile devices, desktop computers and video-enabled classrooms
Features
- Very high-quality video and audio conferencing
- Join audio conference via computer audio or dial-in
- Real-time white boarding, co-annotation and group chat during meetings
- Screen sharing capabilities
- Record meetings and store them for viewing later
- Easy-to-use apps on mobile phones/tablets and Mac and Windows PCs
- Meetings can have up to 300 participants
- Meetings can last up to 24 hours
- Hold unlimited meetings, one at a time
- Easy to schedule and join meetings
- USC faculty, staff and students get a persistent, personal meeting ID
Eligibility
- All active USC faculty, staff and students receive a USC-branded Zoom account.
Pricing
- USC Zoom is available at no cost for USC faculty, students, and staff.
Helpful Links
- Go to usc.zoom.us to activate your USC Zoom account.
- Open a Request Ticket for Zoom on the ITS Service Portal.
- Search for How-To Instructions and knowledge-based articles on the ITS Service Portal.
Links to Zoom Resources
Zoom Basics | Teaching Tools & Features | Security & Policies |
Zoom FAQ | AI Companion and Meeting Summary | Zoom E911 FAQ |
Meeting Set Up and Use | Screenshare, Whiteboard, and Animation | Security Settings |
Virtual Backgrounds | Pre-Assign Zoom Breakout Rooms | |
Support Resources | Provide a Single Zoom Link to All Students in Brightspace | |
Zoom Training Resources and Videos | Zoom Rooms | |
Meeting Notes | Zoom Rooms In Person | |
Transcript and Reporting | Zoom Rooms Hybrid | |
ITS Support
- The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year.
- Call (213) 740-5555 and choose option 2 to receive assistance. Please note that some requests may require a government ID for user verification.
- Report an Issue on the ITS Service Portal.
- Search for information on the ITS Service Portal.