Zoom is a videoconference and audioconference software hosted in the cloud that enables communication across many mobile devices, desktop computers and video-enabled classrooms

 Features

• Very high-quality video and audio conferencing
• Join audio conference via computer audio or dial-in
• Real-time white boarding, co-annotation and group chat during meetings
• Screen sharing capabilities
• Record meetings and store them for viewing later
• Easy-to-use apps on mobile phones/tablets and Mac and Windows PCs
• Meetings can have up to 300 participants
• Meetings can last up to 24 hours
• Hold unlimited meetings, one at a time
• Easy to schedule and join meetings
• USC faculty, staff and students get a persistent, personal meeting ID

Eligibility

• All active USC faculty, staff and students receive a USC-branded Zoom account.

Pricing

• USC Zoom is available at no cost for USC faculty, students and staff.

 Helpful Links

• Go to usc.zoom.us to activate your USC Zoom account.
• For more information about Zoom, go to the ITS Keep Teaching website. 
• For Quick Reference Guides on how to use Zoom, go to the ITS Keep Teaching website. 
• Open a Request Ticket for Zoom on the ITS Service Portal.
• Search for How-To Instructions and knowledge-based articles on the ITS Service Portal. 

ITS Support 

• The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year. 
• Call (213) 740-5555 and choose option 2 to receive assistance. 
• Report an Issue on the ITS Service Portal.
• Search for information on the ITS Service Portal.