Zoom is a videoconference and audioconference software hosted in the cloud that enables communication across many mobile devices, desktop computers and video-enabled classrooms

 Features

  • Very high-quality video and audio conferencing
  • Join audio conference via computer audio or dial-in
  • Real-time white boarding, co-annotation and group chat during meetings
  • Screen sharing capabilities
  • Record meetings and store them for viewing later
  • Easy-to-use apps on mobile phones/tablets and Mac and Windows PCs
  • Meetings can have up to 300 participants
  • Meetings can last up to 24 hours
  • Hold unlimited meetings, one at a time
  • Easy to schedule and join meetings
  • USC faculty, staff and students get a persistent, personal meeting ID

Eligibility

  • All active USC faculty, staff and students receive a USC-branded Zoom account.

Pricing

  • USC Zoom is available at no cost for USC faculty, students, and staff.

 Helpful Links

Links to Zoom Resources

Zoom Basics Teaching Tools & Features Security & Policies
Zoom FAQ AI Companion and Meeting Summary Zoom E911 FAQ
Meeting Set Up and Use Screenshare, Whiteboard, and Animation Security Settings
Virtual Backgrounds Pre-Assign Zoom Breakout Rooms  
Support Resources Provide a Single Zoom Link to All Students in Brightspace  
Zoom Training Resources and Videos Zoom Clips FAQs  
Meeting Notes Zoom Rooms  
Transcript and Reporting Zoom Rooms In Person  
  Zoom Rooms Hybrid  

ITS Support 

  • The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year. 
  • Call (213) 740-5555 and choose option 2 to receive assistance. Please note that some requests may require a government ID for user verification.
  • Report an Issue on the ITS Service Portal.
  • Search for information on the ITS Service Portal.