Tableau is a business intelligence and data analysis platform that helps people to quickly visualize and understand data through workbooks, dashboards, and stories. USC’s current Tableau platform includes Tableau Desktop and Tableau Server.
Features
- Tableau Desktop: Tableau Desktop allows customers to create content such as workbooks, dashboards, and stories to help answer business questions and provide insight. For more information, please visit www.tableau.com/products/desktop.
- Tableau Server: USC’s Tableau Server allows authorized publishers to publish content created via Tableau Desktop and securely share content with authorized users via a web browser or mobile application (iOS/Android). User access and content is organized by “sites” (multi-tenant environment) and current sites include Institutional Research, as well as pilots for Admission and Student (Registrar).
Technical Requirements
Tableau Desktop
- Windows: Windows 7 or newer
- Mac: iMac/MacBook computers 2009 or newer; OSX 10.10 or newer
Tableau Server
- Current Version: 2018.1.3 (requires Tableau Desktop 2018.1.x or earlier for publishing content)
- Browsers: Internet Explorer in native mode, and the latest versions of Chrome, Firefox, and Safari
- Mobile Applications: iOS (Apple Store) and Android (Google Play)
Eligibility
- Tableau Desktop: Faculty, researchers, and full-time students are eligible to use Tableau Desktop.
- Tableau Server: Select USC faculty and staff are eligible to access content on the Tableau Server. Please contact the corresponding site administrator for access:
- Admission – Enterprise Data and Analytics – data@usc.edu
- Advancement – Ashutosh Nadeshwar – anandesh@usc.edu
- Bovard College – Andrew Crile – crile@usc.edu
- Institutional Research – Matthew Marchak – mmarchak@usc.edu
- Marshall School of Business – Ji Zhou (jizhou@marshall.usc.edu) and Shannon Faris (sfaris@marshall.usc.edu
- Ostrow School of Dentistry – Ben Creighton (creighto@usc.edu) and Andrew Sanapanya (sanapany@usc.edu)
- Price School of Public Policy – David Horn – dhorn@usc.edu
- Schaeffer Center for Health Policy and Economics – TBD
- School of Pharmacy – Maryann Wu – maryann@usc.edu
- Student (Registrar) – Enterprise Data and Analytics – data@usc.edu
- Student Life – Provost IT – development@provost.usc.edu
Pricing
- Tableau Desktop: Free for academic use (Non-Commercial Research, Instructional, and Full-Time Students), see www.tableau.com/academic/students for details. Faculty and researchers who wish to use Tableau Desktop for non-academic purposes should contact Tableau directly.
- Tableau Server: Authorized users may access and publish content on Tableau Server for free.
Helpful Links
- Tableau Desktop: Full-Time students can download Tableau Desktop at www.tableau.com/academic/students. Faculty and researchers can download Tableau Desktop for instructional use and/or non-commercial research at www.tableau.com/academic/teaching. For assistance with using this software, see Tableau’s Get Started with Tableau Desktop tutorial.
- Tableau Server: To view content on Tableau Server, visit dataviz.usc.edu and log in using your USC NetID and password. If you have access to more than one site, you will be prompted to select which site you wish to access; if you have access to only one site, you will go directly to the content.
- Open a Request Ticket for Tableau on the ITS Service Portal.
- Search for How-To Instructions and knowledge-based articles on the ITS Service Portal.
ITS Support
- The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year.
- Call (213) 740-5555 and choose option 2 to receive assistance.
- Report an Issue on the ITS Service Portal.
- Search for information on the ITS Service Portal.
- Email consult@usc.edu for support from Monday to Friday, 8 am to 6 pm.