Contact ITS Service Desk

Contact Information and Hours


ITS Service Desk, Student Information Systems
Mail Code 2812
CAL 354
3434 South Grand Avenue
Los Angeles, CA 90089

Phone and Email

Phone Number: 213-740-5337


Monday through Friday: 8 a.m. to 5 p.m.

Directions to SIS User Coordination Offices

Our offices are east of the 110 freeway, at 3434 Grand Avenue (cross street: Jefferson), across the street from the University Parking Center (UPX). You can either walk or take the Parking Center Tram, which stops right outside the building. Go to the USC Transportation website to look up tram schedules and stops.

NOTE: The 3434 South Grand Avenue building is a secure facility requiring a valid photo ID for access. Visitors who do not have a valid photo ID will be turned away.

Training Classes

Our new training facility is also located at 3434 Grand Avenue. After passing through security (see above), take the elevators to the third floor, then a left turn into the ITS area. The training facility is in Room 301.

Be sure to allow extra time for you and your staff to pass through building security prior to scheduled training classes.

NOTE: Latecomers will NOT be admitted to classes and will have to reschedule.

ITS Service Desk Staff