About ITS

ITS Mission

Information Technology Services is committed to delivering innovative, sustainable, and people-centric technology solutions.

ITS Themes & Strategic Priorities 

ITS is focused on six themes to enhance capabilities and gain valuable customer insights, bringing the team together with a shared vision and clear priorities for success. Each theme is supported by priorities that guide our efforts and focus areas.  

Our People at Heart 

We foster, recognize, and celebrate our talent, enabled by a culture of empowerment, effective leadership, and talent practices. 

Priorities:  

• Foster an empowering and engaging workplace in ITS.  
• Build strong leadership for future-ready ITS strategy. 

Customers Front & Center 

We aim to understand and collaborate with our technology’s users to align their needs with the university’s mission. 

Priorities:  

• Emphasize user involvement in product and service lifecycle. 
• Align ITS with USC goals through strategic customer collaboration. 

Technology for the Future 

We drive USC’s technology lifecycle to create sustainable value for the next generation of IT through our people, processes, and solutions. 

Priorities: 

• Foster innovation and emerging technology. 
• Enhance technology management through enterprise technology architecture. 

Lean into our Central Role 

We capitalize on our role as a technology hub and build partnerships across USC to create a broad technological advantage. 

Priorities:  

• Develop scalable and sustainable technology solutions. 
• Align ITS initiatives with USC goals. 

Focus on Value & Excellence 

We focus on creating sustainable value for USC while defining and efficiently achieving excellence in the services we provide. 

Priorities:  

• Promote financial diligence for efficient information technology. 
• Drive excellence through continuous improvement and empowerment. 

Clear Direction 

We maintain and follow a comprehensive and dynamic strategy that aligns our leadership, staff, and partners to realize shared goals. 

Priorities:  

• Execute a dynamic strategy to achieve ITS goals.  
• Align operating model and organizational structure.