This page provides instructions on configuring your Storage Application and Network Data Services (SANDS) account to connect to the new SANDS server.

This page also provides instructions on resetting the password for your active directory account. These instructions are for Windows 7 and Windows Vista operating systems.

Please note that you will need to uninstall the Novell client and reset your active directory password before configuring your computer to connect to the new SANDS server.

Resetting Your Active Directory Password

Before you can connect to SANDS, you may need to reset your password for your active directory account. To reset this password, please visit the ITS Password Change web page.

Configuring SANDS

In order to connect to SANDS from your Windows computer (Windows Vista, or Windows 7), you will need to download, install, and configure the SANDS Network Mapper tool.

Downloading and Installing SANDS Network Mapper 1.5.1

To download and install the SANDS Network Mapper tool:

1. Log in to software.usc.edu, choose your operating system from the list, and then scroll to the Viewers and Utilities section.
2. From the Viewers and Utilities section, double-click the SANDS Network Mapper 1.5.1 to begin downloading.
3. Double-click the SANDS Network Mapper 1.5.1 file to install the software.
4. Restart your computer to complete the installation.

Configuring the SANDS Network Mapper Tool

1. Double-click the SANDSMapper v1.5 icon on your desktop to launch the SANDS Network Mapper tool.
2. In the Username field, enter your USC username, e.g. ttrojan.
3. In the Password field, enter your USC password.

1. Click Map Drives.
2. Click the drive name to access your files.

ITS Support 

• The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year. 
• Call (213) 740-5555 and choose option 2 to receive assistance. 
• Report an Issue on the ITS Service Portal.
• Search for information on the ITS Service Portal.