Mail List Service (ListServ, formerly Sympa)

The USC Mail List Service, known as Listserv, is a university-provided email distribution list service managed by USC ITS. This service facilitates email communications to a group of list members for USC-related purposes. Listservs enable targeted messaging to specific subsets of university members, serving as an effective tool for announcements and communications within the USC community.

Mailing lists requested through the USC Mail List Service must fulfill legitimate USC-related business needs. These include, but are not limited to:

  • USC-related social events
  • Communications among current, active students, faculty, or staff
  • Academic, research, or professional endeavors
  • USC business-related communications
  • USC-related alerts

Mailing lists should align with the goals of USC organizations, departments, schools, or events. Use of mailing lists for non-University purposes or personal interests is strictly prohibited.

Features

  • Set up mail lists that can include both USC and non-USC-affiliated participants.
  • Create, edit, and delete mail lists using a web interface.

Eligibility

  • Only active USC faculty and staff members are eligible to request, moderate, or own mailing lists. Active USC students may be added as secondary owners under the supervision of a primary owner.

Pricing

  • ListServ is a free service.

Helpful Links

  • Log in to ListServ using your USC NetID and password: maillist.usc.edu.
  • For information on how to subscribe, unsubscribe, manage, and configure user settings for a mail list, please see the ListServ Quick Start Guide on the KeepTeaching website.
  • For answers to common questions regarding ListServ, see the Frequently Asked Questions page.
  • If you would like assistance in creating, modifying, or deleting a mail list, you may also submit a ListServ Request Form on the ITS Service Portal (USC NetID Login required).
  • Search for How-To instructions and knowledge-based articles on the ITS Service Portal.

ITS Support 

  • The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year. 
  • Call (213) 740-5555 and choose option 2 to receive assistance. Please note that some requests may require a government ID for user verification.
  • Report an Issue on the ITS Service Portal.
  • Search for information on the ITS Service Portal.