Learning Space Design – USC Information Technology Services

The ITS Learning Space Design group assists in the design and integration of USC learning spaces, conference rooms and general-use auditoria.

ITS Learning Space Design provides users with information on the latest technologies appropriate for USC learning spaces and then works with Capital Construction, architects, interior designers, and audio-visual contractors throughout the design project lifecycle to ensure that users’ technology requirements are met.

Features

Consultation on:

Furniture and instructional layout options
Technology-enabled user experiences
Security and surveillance layout and management
Audiovisual systems

Eligibility

This service is available to all current USC faculty and staff.

Pricing

$125 per hour

Helpful Links

Digital Creative Lab Podcast Studio: Students and faculty alike are welcome to use our Podcast studios in our very own Digital Creative Lab located in the Leavey Library Basement.
Download the Classroom Technology One-Sheeter for information regarding how to set up your laptop for Blackboard, Zoom and computer audio.
Learn about Course Continuity Training on keepteaching.usc.edu.
Get help with Blackboard on keepteaching.usc.edu/tools/blackboard.
Learning Space Design services submit a service request.
Short-term Laptop rentals: Rentals are available for up to 10 hours. Laptop rentals are available in the basement of Leavy Library. To reserve a laptop, please visit the ITS Desk. Our hours are 8 a.m. – 10 p.m. If you have any questions, please email spaces@usc.edu.

Learning Environments Support

Call the ITS Learning Environments team at (213) 821-6601 or email spaces@usc.edu.
Submit a Classroom Equipment Request on the ITS Service Portal.
Customized instruction on the use of specific equipment or a specific classroom is available for your convenience and individual needs by submitting a Request for Technology Orientation on the ITS Service Portal.
Request classroom technology training on the ITS Service Portal.
Request learning space and audiovisual systems design, consulting, and project management services on the ITS Service Portal.
Reserve a Classroom through the Office of Academic Records and Registrar Office.

ITS Support

The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year.
Call (213) 740-5555 and choose option 2 to receive assistance.
Email consult@usc.edu for support from Monday to Friday, 8 am to 6 pm.
Open a Support Ticket on the ITS Service Portal.

Frequently Asked Questions about ITS Learning Spaces

What technology is available in ITS Learning Spaces?
All general-assignment classrooms and auditoria are equipped with USC’s unique Multimedia Operations Management System (MOMS), which allows remote management of audiovisual services for real-time support of technology in the classroom. These classrooms contain key audiovisual technology, eliminating the need to reserve equipment.

Features include:

Dual-projection systems, screen annotation capability, and AV control from multiple locations in the auditoria.
Robust wireless network.
Support in classrooms of mobile computing, making it easier to use laptops.
Eco-friendly furnishings made from sustainable materials.
Online video tutorials that demonstrate how to use the equipment.
Specialized AV equipment (document cameras, overhead projectors, region-free DVD players, and microphones) may be reserved.
We also offer document cameras upon request. Reservations for document cameras must be submitted to our classroom support office 24 hours prior to the scheduled event.

What equipment needs to be reserved for use in ITS learning spaces?

Non-standard equipment–including document cameras, overhead projectors, and region-free DVD players–need be reserved for all rooms.

Are the learning spaces equipped with VGA or HDMI inputs?

ITS learning spaces support both VGA and HDMI input. The VGA and HDMI outlets are located on the audiovisual wall box located inside the learning space. The audiovisual wall boxes also contain a power outlet, a Blu-Ray player, and a cable bundle that includes VGA, HDMI, Ethernet, and 3.5 mm audio cables to connect your devices.

I have a learning space reserved, but I need a Mac laptop adaptor. Do you loan these?

No, you must provide your adaptor for Mac laptops. These adaptors are available for purchase at USC Bookstores on the University Park or Health Sciences campuses and many stores that sell electronics. VGA or HDMI adaptors can connect most PC laptops to equipment in ITS learning spaces.

What devices can I connect to audiovisual equipment in ITS Learning Spaces?

Devices with VGA and HDMI inputs can be connected to our audiovisual wall boxes. Some devices, such as Mac laptops and tablets, require adaptors. Customers are responsible for bringing VGA or HDMI adaptors to connect their portable devices to the audiovisual wall boxes.

How do I reserve a classroom?

Classroom reservations are handled through the Office of Academic Records and Registrar. To reserve a classroom, please contact the USC Classroom Scheduling office.

Can I visit the learning space I reserved before my scheduled event?

Yes. To schedule a visit with the ITS Learning Environment team.

What should I do if I find my scheduled building or classroom locked?

If you arrive for your scheduled class session and the building is locked, please contact the Department of Public Safety (DPS) at (213) 740-6000.

Who do I contact if I need classroom support?

If you need technical assistance with any of the audiovisual equipment installed in ITS learning spaces, please contact the ITS Learning Environment team. If you are in one of our learning spaces, you can use the help phone mounted in the audiovisual wall box by pressing the “Call” button and dialing 1-6601.