How to: Use Zoom – Training Resources and Videos 

What is Zoom? 

Want to learn more? View this 35-minute live training recording to understand how to begin using general Zoom Phone features, functions and establish your personal settings. 

Helpful Information 

• Getting Started with Zoom Phone 

• Zoom Phone Quick Start Guide 

• Zoom Phone Line Delegation 

• Making and Receiving Calls 

• Using SMS 

• User Support Documentation 

Zoom Support Resources 

• Zoom Help Center for Zoom Phone 

Zoom E911 

• Zoom E911 Location Services Set-Up 

• Video: How to Enable E911 Location Permissions 

ITS Support Resources 

• Phone Support (24/7): 213-740-5555 

• Self-Service Knowledge Base 

To learn more about the different Zoom accounts used across USC, visit the sites below: 

• Main USC account: usc.zoom.us 

• USC Credit Union: https://usccu.zoom.us 

• ICT government account: ict-usc-edu.zoomgov.com 

• ISI government account: isiedu.zoomgov.com