Contact ITS

The ITS Service Desk provides support to the USC community for connecting to the USC Network and using supported applications.

For desktop support, individuals should consult the list of local IT contacts.

Note: For media inquiries, please contact the ITS communications office at its-news [at]

Phone Support


Hours for Telephone Support

24 hours per day, 7 days per week

Email Support

Hours for Email Support

Monday – Friday, 8:00 a.m. – 6:00 p.m.

Email support is not available on university holidays. To view the academic calendar, see

To Report an Information Security Incident

Email or call the ITS 24×7 support hotline 213-740-5555.

To Report Suspicious Emails


USC Computing Centers

Locations and Hours

ITS Customer Feedback

If you would like to provide feedback to the ITS Service Desk, please fill out the ITS Customer Feedback Form.