The ITS Service Desk provides support to the USC community for connecting to the USC Network and using supported applications.
For desktop support, individuals should consult the list of local IT contacts.
Note: For media inquiries, please contact the ITS communications office at its-news [at] usc.edu.
Hours for Telephone Support
24 hours per day, 7 days per week
Hours for Email Support
Monday – Friday, 8:00 a.m. – 6:00 p.m.
Email support is not available on university holidays. To view the academic calendar, see https://academics.usc.edu/calendar.
To Report an Information Security Incident
Email firstname.lastname@example.org or call the ITS 24×7 support hotline 213-740-5555.
To Report Suspicious Emails
USC Computing Centers
ITS Customer Feedback
If you would like to provide feedback to the ITS Service Desk, please fill out the ITS Customer Feedback Form.