Contact ITS

The ITS Service Desk provides support to the USC community for connecting to the USC Network and using supported applications.

For desktop support, individuals should consult the list of local IT contacts.

Note: For media inquiries, please contact the ITS communications office at its-news [at]

Phone Support


Hours for Telephone Support

24 hours per day, 7 days per week

Email Support

Hours for Email Support

Monday – Friday, 8:00 a.m. – 6:00 p.m.

Email support is not available on university holidays. To view the academic calendar, see

ITS Service Center Cart

The ITS Service Center Cart provides mobile walk-up support to the USC community for connecting to USC wireless networks and using supported applications. For information on cart hours and locations, see the ITS Service Center Cart website.

USC Computing Centers

PLEASE NOTE: Beginning Wednesday, March 25, 2020, ALL USC Computing Centers are CLOSED until further notice.

Locations and Hours

Computing Recommendations for USC Faculty and Staff

Hardware and software recommendations (2016-2017)

ITS Customer Feedback

If you would like to provide feedback to the ITS Service Desk, please fill out the ITS Customer Feedback Form.