ITS is USC’s central hub for secure, enterprise AI services—providing students, faculty, and staff with access to trusted, centralized tools that drive operational efficiency and data-informed decision-making. By enabling scalable AI solutions, ITS supports innovation in teaching, learning, research, and operations, laying the groundwork for a future-ready university.
Software Available at USC
Zoom’s AI Companion
Zoom AI Companion helps make meetings more productive by automatically generating summaries, highlighting key points, and suggesting action items. It also assists with tasks like writing messages or organizing information—so you can stay focused and save time without needing to be an expert in AI. Zoom AI Companion is available to all Zoom users.
Microsoft Copilot
Copilot is your built-in assistant across Microsoft 365 apps like Word, Excel, Outlook, and Teams. It helps you save time by drafting emails, summarizing meetings, analyzing data, and even creating presentations, making everyday tasks easier and more efficient without needing to be an expert. Copilot is available to all USC students, faculty and staff.
Google Gemini
Google Gemini is an AI assistant built into Google Workspace tools like Docs, Gmail, Drive, and Meet. It helps users save time by summarizing emails and documents, drafting content, organizing information, and even suggesting ideas, making everyday tasks easier and more efficient without needing technical skills. Gemini is available to all USC students, faculty, and staff.
Google NotebookLM
NotebookLM is a smart note-taking tool that helps you understand and organize your own materials, like documents or research. It can summarize content, answer questions, and highlight key ideas—making it easier to learn and stay focused. NotebookLM is available to all USC students, faculty, and staff.
More Information
For more information about the AI technologies currently available through ITS—including appropriate use guidelines and how to request enhanced services—follow the link below (USC login required).
ITS Support
- The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year.
- Call (213) 740-5555 and choose option 2 to receive assistance. Please note that some requests may require a government ID for user verification.
- Report an Issue on the ITS Service Portal.
- Search for information on the ITS Service Portal.