Tableau (Business Intelligence)

Tableau is a business intelligence and data analysis platform that helps people to quickly visualize and understand data through workbooks, dashboards, and stories.

USC’s current Tableau platform includes Tableau Desktop and Tableau Server.

Features

Tableau Desktop

Tableau Desktop allows customers to create content such as workbooks, dashboards, and stories to help answer business questions and provide insight. For more information, please visit www.tableau.com/products/desktop.

Tableau Server

USC’s Tableau Server allows authorized publishers to publish content created via Tableau Desktop and securely share content with authorized users via a web browser or mobile application (iOS/Android). User access and content is organized by “sites” (multi-tenant environment) and current sites include Institutional Research, as well as pilots for Admission and Student (Registrar).

Eligibility

Tableau Desktop

Faculty, researchers, and full-time students are eligible to use Tableau Desktop.

Tableau Server

In the initial pilot phase taking place in FY17, select USC faculty and staff are eligible to access content on the Tableau Server. Please contact the corresponding site administrator for access.

Production
Institutional Research – Matthew Marchak – mmarchak@usc.edu

Pilots Currently in Progress
Admission
Student (Registrar)

Getting Started

Tableau Desktop

Full-Time students can download Tableau Desktop at www.tableau.com/academic/students. Faculty and researchers can download Tableau Desktop for instructional use and/or non-commercial research at www.tableau.com/academic/teaching. For assistance with using this software, see Tableau’s Get Started with Tableau Desktop tutorial.

Tableau Server

To view content on Tableau Server, visit dataviz.usc.edu and log in using your USC NetID and password. If you have access to more than one site, you will be prompted to select which site you wish to access; if you have access to only one site, you will go directly to the content.

Technical Requirements

Tableau Desktop

Windows: Windows 7 or newer
Mac: iMac/MacBook computers 2009 or newer; OSX 10.10 or newer

Tableau Server

Current Version: 10.0.x (requires Tableau Desktop 10.0.x or earlier for publishing content)
Browsers: Internet Explorer in native mode, and the latest versions of Chrome, Firefox, and Safari
Mobile Applications: iOS (Apple Store) and Android (Google Play)

Support

If you would like to make a service-related request, search the knowledge base for self-service support, or report an issue with Tableau, log into the ITS service portal at www.usc.edu/itsserviceportal.

Pricing

Tableau Desktop

Free for academic use (Non-Commercial Research, Instructional, and Full-Time Students), see www.tableau.com/academic/students for details. Faculty and researchers who wish to use Tableau Desktop for non-academic purposes should contact Tableau directly.

Tableau Server

Authorized users may access and publish content on Tableau Server for free.

System Availability

USC’s Tableau Server instance is typically available 23 hours a day with a daily maintenance downtime between 3:00 and 4:00 a.m. If Tableau is unavailable during regular hours, please consult the following resources for additional information:

  • Outage notifications and alerts are posted at the top of the ITS website.
  • Scheduled maintenance notices are posted in the left column of the ITS website in the Scheduled Maintenance section. Scheduled maintenance notices are also available on a separate page.