Business intelligence (BI) and analytics services include USC’s enterprise BI tool, Cognos, and Workday reporting. BI offers reporting and analytics capabilities using information from financial, human resources, payroll, timekeeping, research, and other business systems. The current BI portfolio includes over 150 enterprise reports and ad hoc data packages, allowing users to create reports on demand.
Cognos is a web-based suite of tools from IBM that offers a full range of business intelligence capabilities, including reports, dashboards, and self-service queries. Standard Cognos reports are available for various functional areas such as research (TARA), financial accounting, payroll accounting, budget construction, and procurement and payments. These on-demand standard reports have built-in filters and groupings that allow you to easily run them by entering specific report parameters on the prompt page.
Features
- Managed reports designed for enterprise-wide consumption, such as the Account Summary Report (ASR) and Labor Distribution Reports.
- Self-service reports (available for financial accounting) are created on-demand by users to serve their individual needs.
- Ability to schedule automated delivery of reports.
- A modern user interface (UI) that is searchable by partial or complete codes and/or names.
- Ability to export reports in multiple formats such as PDF, Excel, or comma-separated values (CSV).
- Personalized profile for every Cognos customer to save and organize reports and queries.
- For select reports, parameters can be changed on-demand within the report interface.
- Ability to create custom reports using a drag-and-drop interface for decision support (self-service reporting only).
- Account data security includes account-level security (ALS), Organization Level Security (OLS), and payroll region-level security (RLS), as well as flexible data, report, and folder-level security.
Technical Requirements
USC supports accessing Cognos using the following browsers:
- Internet Explorer
- Firefox
- Safari
USC supports exporting Cognos data in the following formats:
- PDF (9, X)
- Excel (2002-2010)
- Comma Separated Values (CSV)
- Extensible Markup Language (XML)
- HTML
Eligibility
- USC faculty and staff are eligible to use Cognos, subject to approval.
Pricing
- Cognos is a free service.
Helpful Links
- Log in to Cognos using your NetID username and password: www.usc.edu/bi.
- Check Business Intelligence and Analytics documentation on the Business Intelligence Website: https://kuali.usc.edu.
- Access Cognos from the Kuali portal by clicking the “Business Intelligence” button located in the upper right-hand corner of the portal.
- Open a Request Ticket for Cognos on the ITS Service Portal.
- Search for How-To instructions and knowledge-based articles on the ITS Service Portal.
ITS Support
- The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year.
- Call (213) 740-5555 and choose option 2 to receive assistance.
- Report an Issue on the ITS Service Portal.
- Search for information on the ITS Service Portal.
- Email consult@usc.edu for support from Monday to Friday, 8 am to 6 pm.