ITS continues to monitor the global Amazon Web Services (AWS) outage impacting the Brightspace application. While access has been restored for many users, some may still experience intermittent login issues or degraded performance.

Our team remains in active communication with the vendor to ensure full restoration of service as soon as possible.

We appreciate your continued patience and understanding as we work through these issues.

If you have any questions or need immediate assistance, please contact the ITS Customer Support Center (CSC) at (213) 740-5555. The CSC is available by phone 24 hours a day, 7 days a week.

More Information

Live updates: AWS global outage, Amazon, Snapchat, Roblox and Fortnite down | CNN Business

Service health – Oct 20, 2025 | AWS Health Dashboard | Global