Beginning at 5 p.m. PDT on Tuesday, Sep. 16, ITS will apply an urgent update to the Zoom application. If you are using an older version of the app, Zoom will prompt you to upgrade. Please follow the on-screen instructions to complete the update.
Affected Products:
- Rooms App for Win/macOS/Android/iPad before version 6.5.0
- Rooms Controller for Win/macOS/Linux/Android/iOS before version 6.5.0
- Workplace Desktop App for Win/macOS/Linux before version 6.5.0
- Workplace for Win on ARM before version 6.5.0
- Workplace VDI Client for Win before versions 6.4.12 and 6.3.14 in their respective tracks
- Workplace VDI Plugin for Win before version 5.17.13
- Workplace VDI Plugin for macOS Universal Installer for VMware Horizon before 6.4.10 or 6.3.12 or 6.2.15 in their 6.x tracks
- Workplace App for iOS before version 6.5.0
- Workplace App for Android before version 6.4.5
- Meeting SDK for Win/macOS/Linux/Android before version 6.5.0
- Meeting SDK for iOS before version 6.4.5
- Video SDK for Win/Android/iOS/macOS/Linux before version 6.4.0
If you encounter issues after this update, please call the ITS Service Desk (CSC) at 213-740-5555. The CSC is available by phone 24 hours a day, 7 days a week.