Scheduled Maintenance: UPC Campus Firewalls (August 1–2)

From 10 p.m. Friday, August 1, to approximately 6 a.m. Saturday, August 2, ITS will perform required maintenance to upgrade the firmware on the firewalls at the UPC campus.

During this maintenance window, network traffic is expected to remain stable, but a brief interruption of service may occur when each campus firewall is rebooted as part of the upgrade process.

If you encounter issues after this maintenance period, please call the ITS Customer Support Center (CSC) at 213-740-5555. The CSC is available by phone 24 hours a day, 7 days a week.

ITS Support 

  • The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year. 
  • Call (213) 740-5555 and choose option 2 to receive assistance. Please note that some requests may require a government ID for user verification.
  • Report an Issue on the ITS Service Portal.
  • Search for information on the ITS Service Portal.