Student Services

USC’s Information Technology Services (ITS) provides a variety of services to support students in their learning, research, and other activities. This page will give you an overview of these services.

Getting Started

Before activating your USC computing account, you must be registered for classes or have paid your tuition deposit and certified that you will be attending USC. You also must agree to observe the university’s computing policies, which are available at cio.usc.edu/policies.

USC expects members of its community to familiarize themselves with copyright laws as they pertain to the educational environment. You can find a copy of the annual copyright compliance letter that is sent to all students at cio.usc.edu/copyright/letter, along with links to other important information about illegal file sharing.

When you are ready to activate your USC computing account, go to www.usc.edu/firstlogin.

Go to the Computer Registration page to learn about registering your personal computer or mobile device for the USC network.

Email

As a USC student, you receive a special Gmail account that allows you to use your @usc.edu email address. This account gives you 30 gigabytes of online storage space and provides access to Google’s online word processing and spreadsheet programs, sharable calendars, and more. See itservices.usc.edu/google for more information on Google Apps at USC.

The USC Network

You can connect to the USC network wirelessly or through ResNet.

Wireless

USC provides two wireless networks, an encrypted, high-speed network for students, faculty, and staff, along with an open guest wireless network. For information about connecting to the wireless networks, see itservices.usc.edu/wireless.

ResNet

All the rooms in USC residence halls are connected to ResNet, a high-speed wired computer network. More information can be found at itservices.usc.edu/resnet.

Blackboard

Blackboard (blackboard.usc.edu) is the online learning management system used by USC instructors to provide you with digital copies of syllabi, course notes, handouts, media files, website links, and hosted discussion forums.

Blackboard allows you to upload assignments, take quizzes, communicate with classmates, and track your grades and progress in your classes.

Blackboard Mobile Learn

Blackboard Mobile Learn (studentblackboardhelp.usc.edu/blackboard-mobile-learn-beta/) is a free application that allows you to access your Blackboard course information directly from your mobile device. With Blackboard Mobile Learn, you can view documents and course rosters, create threaded discussion posts, comment on blogs and journals, check grades and assignments, and more.

MyUSC

MyUSC (my.usc.edu) is the university’s portal, designed to provide personalized access to wide-ranging campus resources in a single location. Features include university and student group announcements, university news and events feeds, and access to online registration, OASIS, Blackboard, and other online services.

USCmobile

USCmobile (mobile.usc.edu) provides access to a broad range of USC content from your smartphone or tablet, including campus directories, maps, news, events, tram routes and arrival times, and more.

Lynda.com

As a USC student, you receive access to lynda.com, an online training provider offering more than 2,380 courses on a broad range of computing and technology topics, including Google Apps, Blackboard, Adobe products, Microsoft Office, web design and development, audio/video production, computer programming, and mobile devices. For access, visit itservices.usc.edu/lynda.

USC Computing Centers

The USC computing centers, listed below, offer technology-enhanced collaborative spaces, computers, wireless networking, and wireless printing services for USC students, faculty, and staff. Laptop lending is available to registered students at Waite Phillips Hall of Education, King Olympic Hall, and Henry Salvatori Computer Science Center. You may be asked to show your USC ID card.

  • Ahmanson Information Commons at Leavey Library (Lower Level)
  • Waite Phillips Hall of Education (WPH B34)
  • King Olympic Hall (KOH 206)
  • Henry Salvatori Computer Science Center (SAL 125)

For more information, including computing center hours, visit the USC Computing Centers webpage.

Alerts and Documentation

You can find computing alerts and announcements on the ITS homepage at itservices.usc.edu. The ITS website also contains documentation on connecting to the USC network and using supported software programs.

Antivirus and Other Software

Free antivirus and other software is available for download at software.usc.edu (valid USC login required).

For software resources, visit itservices.usc.edu/software. Go to itservices.usc.edu/security/tips for instructions on how to keep your computer secure.

For useful information about IT-related security threats and updates, including warnings about the latest phishing attempts, go to the ITS Security Blog at it-security.usc.edu.

Illegal File Sharing

ITS provides a variety of resources to help students understand copyright issues related to digital media and file-sharing technologies, along with the risks of illegal file sharing.

See cio.usc.edu/policies/copyright for more information.

Getting Help

For help with network connectivity and software, please contact the ITS Customer Support Center by emailing or calling 213-740-5555. Walk-in support is available in Leavey Library’s Information Commons, on the lower level. See the Customer Support Center page.