Phone and Voicemail

AT&T Toll-Free Phone Service

ITS offers AT&T toll-free telephone service for USC schools and departments that need to provide their customers with a toll-free telephone number.

Dedicated Telephone Line Installation

Dedicated lines are point-to-point circuits that bypass Pacific Bell or 5ESS in order to network two devices.

Mobile Phone Ordering

The university has negotiated with AT&T Mobility, Sprint, and Verizon Wireless for special faculty, staff, and student plans. Please contact the vendor representatives at the numbers provided below for more details.

Pager Ordering

The ITS Communications Services Group can help coordinate the purchase, activation, and monthly rental fees associated with pagers.

Phone Conferencing

Information Technology Services offers several ways for USC faculty and staff to place conference calls. These options include three-way calling, monthly and per-minute services through ITS, and international conference call capability through AT&T.

Telephone Lines for Off-Campus Facilities or Special Purposes

Most campus offices use the campus switch for telephone line services. Additional telephone line types are available for off-campus facilities and other special purposes.

Telephone and Network Outlet Installation

ITS can install hardware to connect telephone and network devices to the USC network in all USC buildings.

Telephone Service Ordering

ITS provides USC schools and departments with basic telephone and data network services for a Technology Connection Charge (TCC). Schools and departments can also choose enhanced telephone or data network services for an additional fee.

Telephone Set Maintenance

When a department or unit purchases a telephone set from ITS, they can choose either to maintain their own telephone set or to have ITS provide telephone support.

Telephone Set Purchasing

Departments can purchase new telephone sets directly from ITS for a one-time charge or they have the option of purchasing telephone sets from third-party vendors.

Voicemail

Under the Technology Connection Charge (TCC), ITS provides a range of standard and enhanced voicemail services to USC schools and departments.