Microsoft Office 365 is a modern collaboration platform that provides a full-featured email system with web access, integrated calendaring, a campus contacts directory, support for mobile device access, 50 gigabytes of email storage, and 5 terabytes of document storage per account. These storage limits are subject to change.

Current USC faculty, staff, and students are able to download and “activate” the Microsoft Office Suite applications, called Microsoft 365 Apps for Enterprise” for Windows and Mac computers.  Departmental “Organizational Accounts” and iVIP sponsored “Affiliate Accounts” are not eligible for the downloadable Microsoft Office Suite applications. Because there are different versions of Office and different ways of activating the software to ensure its on-going use, you should check with your local school or department IT support to determine what version of Office they will support including the configuration for on-going activation of the software.

Active students can activate their Microsoft 365 Apps for Enterprise installation with their NetID@usc.eduaccount. Staff and faculty who use their NetID@usc.edu as their primary computer and network account can also use this account to activate their Office Suite applications. Staff and faculty from USC units that use a different account as their primary computer and network account (e.g., med.usc.edu, law.usc.edu, marshall.usc.edu, etc.) should reference instructions about accessing and activating the Office Suite applications software from their local IT group.

Features

  • Convenient web and desktop access to your email and integrated calendar. Full-featured web interface for accessing email and calendar (Outlook Web App), as well as email and integrated calendar compatibility with desktop email clients such as Microsoft Outlook and Apple Mail.
  • Large message storage capacity. 50 gigabytes of email storage for each user.
  • Access from portable devices, including iOS and Android-based phones and tablets. Access to your email, calendar entries, and contacts from your mobile device.
  • Built-in anti-spam message filtering. Integrated anti-spam tools for smoother control of email filtering and identification.
  • OneDrive for Business, an online document storage and sharing tool that faculty and staff can access through the Outlook Web App (OWA). 5 terabytes of document storage for each user. These storage limits are subject to change based on the recent announcement from Microsoft.

Eligibility

  • All USC faculty and staff.
  • USC students have access to some of the Office 365 suite, including OneDrive for Business, Skype for Business, and SharePoint. 

Pricing

  • Microsoft is a free service.

Helpful Links

  • Download Microsoft Office on https://software.usc.edu/microsoft-office/.
  • The Outlook Web App (OWA) is the web-based email client for Office 365. In order to access OWA, open a supported web browser and go to www.usc.edu/office365. If you haven’t already signed into any USC single sign-on services from your web browser for the day, you will be taken to the red USC NetID sign-in screen where you will log in using your USC NetID and password.
  • For information on the web browser requirements for accessing Office 365, see the Microsoft Office 365 System Requirements page.
  • To apply for an organization account for your department, click here.
  • For information on using Microsoft SharePoint, click here
  • For information about using Outlook Web App for Office 365, click here.
  • For information about how to use Office 365 Calendar in Outlook, click here.
  • Open a Request Ticket for Microsoft on the ITS Service Portal.
  • Search for How-To Instructions and knowledge-based articles on the ITS Service Portal

ITS Support 

  • The ITS Service Desk provides support to the USC community 24 hours a day, 365 days a year. 
  • Call (213) 740-5555 and choose option 2 to receive assistance. 
  • Report an Issue on the ITS Service Portal.
  • Search for information on the ITS Service Portal.
  • Email consult@usc.edu for support from Monday to Friday, 8 am to 6 pm.