Frequently Asked Questions about USC Drive
Who is USC Drive for?
USC Drive is for USC researchers (faculty and graduate students) who need to upload large data files quickly.
How do I increase or decrease the amount of storage?
Each USC Drive account comes with 50 gigabytes (GB) of free storage. If you would like to purchase additional storage for your USC Drive or decrease extra storage you have previously purchased, please fill out the Additional Storage Space request form (USC NetID Login required).
This additional storage is available for $3.50 for each additional block of 50 GB and must be renewed annually. You will be required to attach an internal requisition to your Additional Storage Space request to successfully request additional space.
Is my data on USC Drive backed up?
Data in your USC Drive is backed up nightly and back up files are stored for 30 days before being deleted.
I’m at home and I can’t log into my USC Drive. What’s wrong?
In order to successfully connect to your USC Drive, you need to be connected to the USC network. If you are on a non-USC network, you will need to use USC’s virtual private network (VPN) to connect to USC Drive. Information on USC’s VPN can be found at itservices.usc.edu/vpn.
How do I restore a previous version of a document stored in USC Drive?
USC Drive is backed up nightly at 2:00 a.m. and these backups are stored for 30 days. If you find that you need to go back at a previous version of information stored in your USC Drive, you are able to restore the final version of a previous day’s work, as of 2:00 a.m. If you want to restore a file stored in USC Drive, see itservices.usc.edu/uscdrive/restore for instructions. NOTE: You will only be able to restore files from computers running the Windows operating system.