This page lists all the items that USC faculty, staff, and students may request through ServiceNow, ITS’s customer service ticketing system. A USC NetID account is required to access these forms. If you do not see the service you wish to request in the lists below, please email consult@usc.edu.
If you need to report an issue with any of the services listed here, go to the Report an Issue page on the ITS Service Portal.
For full service pages for these services, see the Services menu at itservices.usc.edu.
FACULTY AND STAFF SERVICES
- Blackboard Consulting, Training, and Demonstrations
- Blackboard Data Integration
- Blackboard – Restore Archived Course
- Blackboard Templates
- Classroom Equipment Request
- Learning Environments Software Request
- Learning Space Design
- Request for Technology Orientation
- Architecture and Design Consultation
- Certificate Authority
- Create Nexpose Site
- Forensic Investigation – Systems
- Nexpose Vulnerability Scan Reports
- Penetration Testing
- Risk Assessment
- Vulnerability Assessment
- Apple TV Configuration
- Communication Services Request (CSR)
- Fiber Lease
- Link Aggregation Groups
- Multiple MAC Exceptions
- New Wireless Access Point
- Off-Campus Data Circuits
- Request for Telecommunications Infrastructure Consultation
- Request a Private Local Area Network (LAN)
- VLAN Port Change
- High-Performance Computing Condo Resources
- High-Performance Computing General Inquiry
- High-Performance Computing Software Management
- High-Speed Networking (TEN-II)
Accounts and Access
Educational Technology
Email and Collaboration
Information Security
Networks and Voice
Research Computing
Servers, Backup, Storage, and Colocation
Web Publishing
STUDENT SERVICES
- High-Performance Computing Condo Resources
- High-Performance Computing General Inquiry
- High-Performance Computing Software Management
- High-Speed Networking (TEN-II)