This page lists all the items that USC faculty, staff, and students may request through ServiceNow, ITS’s customer service ticketing system. A USC NetID account is required to access these forms. If you do not see the service you wish to request in the lists below, please email consult@usc.edu.
For full service pages for these services, see the Services menu at itservices.usc.edu.
FACULTY AND STAFF SERVICES
- Blackboard Consulting, Training, and Demonstrations
- Blackboard Data Integration
- Blackboard – Restore Archived Course
- Blackboard Templates
- Classroom Equipment Request
- Learning Environments Software Request
- Learning Space Design
- Request for Technology Orientation
- Architecture and Design Consultation
- Certificate Authority
- Create Nexpose Site
- Forensic Investigation – Systems
- Nexpose Vulnerability Scan Reports
- Penetration Testing
- Risk Assessment
- Vulnerability Assessment
- Apple TV Configuration
- Communication Services Request (CSR)
- Fiber Lease
- Link Aggregation Groups
- Multiple MAC Exceptions
- New Wireless Access Point
- Off-Campus Data Circuits
- Request for Telecommunications Infrastructure Consultation
- Request a Private Local Area Network (LAN)
- VLAN Port Change
- High-Performance Computing Condo Resources
- High-Performance Computing General Inquiry
- High-Performance Computing Software Management
- High-Speed Networking (TEN-II)
Accounts and Access
Educational Technology
Email and Collaboration
Information Security
Networks and Voice
Research Computing
Servers, Backup, Storage, and Colocation
Web Publishing
STUDENT SERVICES
- High-Performance Computing Condo Resources
- High-Performance Computing General Inquiry
- High-Performance Computing Software Management
- High-Speed Networking (TEN-II)