Managing Your Email

Per the university’s employee email policy, email messages stored in default system folders are subject to a 16-month retention policy. You may use top-level personal folders to store select messages beyond the 16-month limit.

Additional Help

For answers to frequently asked questions regarding this policy, see

If you need assistance with creating and managing email folders in Microsoft Office 365 (or, if applicable, your school’s or unit’s local email system), please contact your school’s or unit’s IT support staff. To find your school or unit’s IT staff, visit You may also contact the ITS Customer Support Center at 213-740-5555 or