Managing Accounts and Passwords
USC NetID Account Services (Activate accounts, change passwords, reset passwords)
About Your USC NetID Account
About Your USC Password
iVIP accounts
Authorized Signer Services
Overview of Authorized Signer Services
Request research accounts
Create organizational email accounts
Close employee BCF accounts
List of departmental authorized signers
Ordering Services
To order services through ITS, log into ServiceNow at itsusc.service-now.com and click Catalog in the Self-Service menu. For information on using ServiceNow, see the ServiceNow documentation.
Frequently Ordered Services
Below is a listing of services frequently ordered by IT professionals at USC:
Accounts and Access
Information Security
- Architecture and Design Consultation
- Certificate Authority
- Create Nexpose Site
- Forensic Investigation – Systems
- Nexpose Vulnerability Scan Reports
- Penetration Testing
- Risk Assessment
- Vulnerability Assessment
Networks and Voice
- Apple TV Configuration
- Communication Services Request (CSR)
- Fiber Lease
- Link Aggregation Groups
- Multiple MAC Exceptions
- New Wireless Access Point
- Off-Campus Data Circuits
- Request for Network Engineering Consultation
- Request a Private Local Area Network (LAN)
- VLAN Port Change
Servers, Backup, Storage, and Colocation
Web Publishing
Additional Help Resources
Computing Recommendations for Faculty and Staff
Device Registration Portal (USC NetID Login Required)
Host Information (Static) (USC NetID Login Required)
ITS Customer Support Center
ITS Security Blog
Jack Information (USC NetID Login Required)
Local IT Support for Schools and Departments
Network Jack Status (USC NetID Login Required)
Private Net Information (USC NetId Login Required)
SAS Installation Instructions for IT Professionals