Help Pages and Learning Guides
For information on how to set up Dropbox, share your work, and manage your files, see the Dropbox Business User Guide.
Dropbox Tips and Support Resources
Tips on specific functions of Dropbox can be found through the Dropbox links below:
- Share a file or folder
- Smart Sync
- File Requests
- Dropbox Badge (for Microsoft Office Files)
- File Version History
- Restoring deleted files/folders
Dropbox provides additional general support documentation through the Dropbox Help center at www.dropbox.com/help.
Lynda.com has a video tutorial series that covers how to use Dropbox.
You will need to log into lynda.com, using your USC username and password, before accessing these videos. To log in, go to itservices.usc.edu/lynda and click the “Log in to Lynda.com” button. After you have logged into lynda.com, return to this page and click link below to access the videos.
Topics covered in this tutorial series include:
- What is Dropbox?
- Get Started with Dropbox
- Work with Dropbox on Desktop and Laptop Computers
- Share Files with Dropbox
- Dropbox for Collaboration
- Use Dropbox with Mobile Devices
- More Uses for Dropbox
Frequently Asked Questions
What happens if I already have a personal Dropbox account associated with my @usc.edu email address? Can I keep both accounts?
If you currently have a personal Dropbox account associated with your @usc.edu email address, you will need to convert it to USC-owned account or change the account’s email address. If you choose to change the account’s email address, any work-related documents in this renamed personal Dropbox account should be transferred to your USC Dropbox account. When you create your USC Dropbox account, Dropbox will walk you through separating your personal Dropbox content from your USC Dropbox content. For more information on moving content between your personal and USC Dropbox accounts, see Dropbox’s page on moving files between a personal and business Dropbox account.
I requested an USC Dropbox account at itservices.usc.edu/dropbox but I haven’t received my invitation from Dropbox yet. What should I do?
You should received an email from email@example.com within 2 hours of creating your USC Dropbox account at itservices.usc.edu/dropbox. If you do not see this email in your inbox within 2 hours, you should check your the spam and junk folders in your email account for the message. If you still do not see the message, please call the ITS Customer Support Center at 213-740-5555.