Important Changes to USC Wireless Services

Information Technology Services (ITS) is making some important changes to USC’s wireless services, designed to promote wireless security across the Trojan community.

Beginning on Friday, August 1, 2014, ITS will further restrict bandwidth and activities on the open (unencrypted) wireless network in order to encourage use of the encrypted wireless network. To make it easier for faculty, students, and staff to choose the secure wireless option, ITS will also rename USC’s wireless networks. The encrypted, high-speed network will be called USC Secure Wireless instead of USC Wireless Plus. The open (unsecured) wireless network will be called USC Guest Wireless, instead of USC Wireless.

USC Secure Wireless will provide bandwidth that is up to 18 times as fast as USC Guest Wireless and will not have the activity restrictions. Activity on USC Guest Wireless will be limited to email and Web browsing.

On or after August 1, USC students, faculty, and staff who have set up their devices to connect automatically to USC Wireless Plus should reset their devices to connect to USC Secure Wireless. Instructions on how to reset the connection will be available at itservices.usc.edu/wireless. After the first connection to USC Secure Wireless, subsequent connections will be automatic on most mobile devices.

Campus visitors who wish to use USC Wireless should select USC Guest Wireless from the list of available networks. Guests will not need a password to access this network.

If you have any questions regarding this change, please call the ITS Customer Support Center at 213-740-5555 or send an email to consult@usc.edu.