Local IT Support for Schools and Departments

Faculty and staff should consult the list below to identify the local IT contact for their schools or departments. In cases where the school or department maintains its own help desk, please contact the help desk first.

Dornsife College of Letters, Arts and Sciences

John Parker

ext. 08113
Contact Help Desk
Help Desk Phone: ext. 02775
Help Desk Email:

The Graduate School

Laura Yoneda

ext. 09059

USC Professional Schools

Architecture, School of

Enrique Barajas

ext. 03602

Business, Marshall School of

Chris Coppa

ext. 15374
Please Contact Help Desk
Walk-in support: Hoffman Hall Room 300
Help Desk Phone: ext. 03000
Help Desk Email:
Help Desk Forum: http://msbhelp.usc.edu

Cinematic Arts, School of

Jason Martinez

ext. 12762
Brian Hinton

ext. 06608
Contact Help Desk (for faculty and staff only)
Help Desk Phone: ext. 06608
Help Desk Email:

Communication and Journalism, Annenberg School for

Frank Miuccio

ext. 07276
Help Desk Phone: ext. 03901
Help Desk Email:

Dentistry, Ostrow School of

Mike Cassar
mcassar@usc.edu
ext. 15275
Help Desk Phone: ext. 15447
Help Desk Email: OstrowIT@usc.edu

Dramatic Arts, School of

Prakash Shirke

ext. 01288

Education, Rossier School of

Pixie Boyden, MIS Director
ext. 14186
Help Desk Phone: ext. 14188
Help Desk Email:

Engineering, Viterbi School of

Michael Goay, IT Director, Viterbi Business Affairs

ext. 06230
John Ng, IT Operations Manager, Viterbi Business Affairs

ext. 06200
Help Desk Email (for faculty and staff only):
Help Desk ext. 00517
Help Desk Ticketing System: http://viterbi.usc.edu/servicedesk
Walk-in Support: Olin Hall (OHE) 330

ISI

Richard Nelson

310-448-8600
Help Desk Phone: 310-448-8289
Help Desk Email:

Fine Arts, Roski School of

Douglas Matthews

ext. 11414

Gerontology, Davis School of

May Ng

ext. 01727
Help Desk Phone: ext. 01722
Help Desk Email:

Law, Gould School of

Raymond Flores

ext. 02571
Please Contact Help Desk
Help Desk Phone: ext. 02571
Help Desk Email:

Los Angeles County + USC (LAC-USC Medical Center)

David Santiago

323-226-2127
Help Desk Phone: 323-226-2100

Medicine, Keck School of

Benjamin McLarin

ext. 29916
Help Desk Phone: ext. 24444
Help Desk Email:

Music, Thornton School of

Libby Kim, Technology Services Manager

ext. 07989
Please Contact Help Desk
(Faculty and Staff only)
Walk-in support: The Music Complex (TMC) G120
Help Desk Phone: ext. 15907
Help Desk Email:

Pharmacy, School of

(Faculty and Staff only)
Aditya Garg, Director, Information Technology

ext. 23378

Please Contact Help Desk
Help Desk Phone: ext. 20002
Help Desk Email:

Price School of Public Policy

James McPartlan
IT Director
CAL 130B

ext. 06081
Please Contact Help Desk (for faculty and staff only)
Help Desk Phone: ext. 02174
Help Desk Email:

Social Work, School of

(Faculty and staff only)
Terris Wolff

ext. 12316
Help Desk Email:

Other Units

Admission

See Enrollment Services

Alumni Relations

Wayne Agena, IT Manager

ext. 13157

Athletics, Intercollegiate

Daryl Lundy

Help Desk Phone: ext. 11084
Help Desk Email:

Audit Services

See Career and Protective Services

Auxiliary Services (USC Bookstore, USC Transportation, USC Housing, USC Hospitality, Radisson, L.A Memorial Coliseum and Sports Arena)

Frank Juarez

ext. 11329
Service Desk phone: 213-821-1911
Service Desk Email:

Biokinesiology & Physical Therapy

Chad Louie

ext. 21819

Bookstore

See Auxiliary Services

Budget and Planning, Office of

Clyde Henry

ext. 04216

Business Services

See Career and Protective Services

Career and Protective Services

Sam Hinojosa II

ext. 07222
Please contact Help Desk
Help Desk Phone: ext. 06500
Help Desk Email:

Career Center

Jeep Hauser

ext. 07636

Child Care Programs

See Human Resources Division

Civic and Community Relations

See University Relations

Compliance

See Career and Protective Services

Contracts and Grants

See Career and Protective Services

Credit Union

See USC Credit Union

Department of Public Safety (DPS)

See Career and Protective Services

Emergency Planning and Fire Safety

See Career and Protective Services

Employee Recruitment Services

See Career and Protective Services

Engemann Student Health Center

Susan Biddlecomb

ext. 08312

Enrollment Services

Michael Lin

ext. 08339
Contact Help Desk
Help Desk Phone: ext. 06587
Help Desk Email:

Environmental Health and Safety

See Career and Protective Services

External Relations

See University Relations

Facilities Management Services

John Muse, Associate Director, Business Information Systems

ext. 02831
Karen Wang, Programmer Analyst

ext. 07934

Paul Flores, Computer System Consultant

ext. 02412
Help Desk: 01708

Financial Aid

See Enrollment Services

General Counsel

See Career and Protective Services

Hospitality

See Auxiliary Services

Housing Services

See Auxiliary Services

Human Resources Division

See Career and Protective Services

Information Security and Audit Services

See Career and Protective Services

ISI

See Engineering, Viterbi School of

KUSC

See University Relations

Libraries

See USC Libraries

Occupational Science and Therapy Department

John Wolcott

ext. 21539

Office of Senior Vice-President, Administration

See Career and Protective Services

Professional Development

See Career and Protective Services

Registrar

See Enrollment Services

Risk Management and Insurance

See Career and Protective Services

ROTC

Cathy Des Lauriers

ext. 11034

Student Affairs

Lloyd Price

ext. 11417
Help desk contact: Fay Johnson

ext. 05299

Trojan Services

See Auxiliary Services

University Advancement

Wayne Agena, IT Manager

ext. 13157

University Relations

Christine Murakami

ext. 06933

USCard

Bernie Moreno

ext. 02042

USC Care

Benjamin McLarin

ext. 29916

USC Credit Union

David Scharer West
ext. 17139
Help Desk Phone: ext. 17200
Help desk email:

USC Libraries

Linda Truong

ext. 09263
Please Contact Help Desk
Help Desk Phone: ext. 06600
Help Desk Email:

Health Science Libraries

Ken Martin

ext. 21114
Help Desk Phone: ext. 21968
Help Desk Email:

USC Norris Cancer Hospital

Benjamin McLarin

ext. 29916

USC Norris Comprehensive Cancer Center

Benjamin McLarin

ext. 29916

USC University Hospital

Benjamin McLarin

ext. 29916

Workers Compensation/Disability

See Career and Protective Services